3 Replies Latest reply on Aug 11, 2017 9:12 AM by 3520535

    Oracle BI12C / obips1, obisch1, obis1: STATUS -  SHUTDOWN

    3520535

      I have Oracle BI12C on Linux Red Hat SERVER 7.3  64 bit. I started OBI with the statement ./start.sh and I had this status

       

      Name                    Type Machine                                                      Status       

      ----                         ----                         -------                                    ------       

      AdminServer          Server                  MyServerOBI.local            RUNNING      

      bi_server1              Server                  MyServerOBI.local            RUNNING      

      obips1                  OBIPS                   MyServerOBI.local            SHUTDOWN     

      obijh1                   OBIJH                   MyServerOBI.local             RUNNING      

      obiccs1                 OBICCS                MyServerOBI.local            RUNNING      

      obisch1                OBISCH                 MyServerOBI.local            SHUTDOWN     

      obis1                     OBIS                      MyServerOBI.local          SHUTDOWN     

       

      During the start up I had some messages like this

      NMProcess: INFO: ORACLE_OBIS_MONITOR_NODES: obis1:MyServerOBI.local:9515

      Received error message from Node Manager Server: [Server start command for OBIS server 'obis1' failed due to: [Server failed to start up but Node Manager was not aware of the reason]. Please check Node Manager log and/or server 'obis1' log for detailed information.]. Please check Node Manager log for details.

       

      Looking for some information in logs I didn't find anything of interest.

      I read in a blog that If you start OBI services with root user, some files change owner.

      So I run this statement

      ls -lR |awk '{print $3" "$4" "$9}' |grep root

      in /home/oracle/products/middleware

      and I found some file having root owner (root root nodemanager.process.id,root root nodemanager.process.lck,

      root root AdminServer.pid,root root weblogic-ra.xml,root root obips1.state,root root obis1.state,root root obisch1.state ..... )

       

      I can try to change user/owner to these files with this statement

       

      chown -R oracle:oracle *

       

      Could it be enough?

       

      Best regards.

      Sergio

        • 1. Re: Oracle BI12C / obips1, obisch1, obis1: STATUS -  SHUTDOWN
          Gianni Ceresa

          3520535 wrote:

           

          Looking for some information in logs I didn't find anything of interest.

          Did you check all the logs? Because it's actually the only way to know why something doesn't start. So maybe there wasn't anything you saw but the information was definitely there.

          And why are you asking about starting things as root? Did somebody started once that OBIEE as root?

          • 2. Re: Oracle BI12C / obips1, obisch1, obis1: STATUS -  SHUTDOWN
            3520535

            Hi Gianni. I had to restart Linux and I login as root. So I started OBIEE.

            Anyway I found these messages in sawlog.log

             

            [2017-08-10T09:51:40+02:00] [OBIPS] [WARNING:16] [] [saw.mas.csf] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] OFM security reported error 43104[[
            File:csfwrapperimpl.cpp  Line:148 Location: saw.mas.csf saw.csf.cache saw.sawserver ]]

             

            [2017-08-10T09:51:41+02:00] [OBIPS] [ERROR:10] [] [saw.nqscheduler] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Assertion failure: false at line 18 of handle.cpp
            Message: PKN3saw6crypto15CredentialStoreE[[ File:handle.cpp Line:18 Location: saw.nqscheduler saw.webextensionbase.init saw.sawserver ]]

             

            [2017-08-10T09:51:41+02:00] [OBIPS] [ERROR:10] [] [saw.webextensionbase.shutdown] [ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] Assertion failure: false at line 18 of handle.cpp
            Message: PN3saw18NQSchedulerManagerE[[ File:handle.cpp Line:18 Location: saw.webextensionbase.shutdown saw.sawserver ]]

             

            Enterprise Manager and Console haven't problems, Analytics doesn't run.

             

            Error1008.png

            Regards

            Sergio

            • 3. Re: Oracle BI12C / obips1, obisch1, obis1: STATUS -  SHUTDOWN
              3520535

              Hello Gianni!

              I login with oracle user and in /home/oracle/products/middleware/BI12c  I tried the statement "find . -user root"  and I found “Permission denied” like this

              “./user_projects/domains/bi/config/deployments/analytics.ear

              find: ‘./user_projects/domains/bi/config/deployments/analytics.ear’: Permission denied”

              So I changed the owner

               

              chown oracle:oracle -R *

              I reboot , I started running start.sh and now I have

               

               

              Status of Domain: /home/oracle/products/middleware/BI12c/user_projects/domains/bi

              NodeManager (MyServerOBI.local:9506): RUNNING

              Name                   Type                     Machine                   Status        

              ----                         ----                          -------                   ------        

              AdminServer      Server             MyServerOBI.local       RUNNING       

              bi_server1          Server             MyServerOBI.local       RUNNING       

              obips1                 OBIPS           MyServerOBI.local       RUNNING       

              obijh1                  OBIJH            MyServerOBI.local       RUNNING       

              obiccs1               OBICCS           MyServerOBI.local     RUNNING       

              obisch1                OBISCH        MyServerOBI.local      RUNNING       

              obis1                     OBIS            MyServerOBI.local         RUNNING 

               

              We can close the problem.

              Have you a nice week end.

              Sergio