Good afternoon to all.
I have recently been assigned to support Primavera 6 R16.2. I have no experience with this application and only some sketchy knowledge transfer. We use LDAP authentication, so recently to comply with our security policy I was forced to conduct a password change for the LDAP service account. We have two methods of access - Primavera Client via Citrix and Primavera Web based. After the password change I was able to access all databases fine using the Citrix client, but when I (or my users) attempt to access the Web based version we receive this error: "Invalid Username or Password".
After changing the service account password in Active Directory I changed the password change in P6 using the P6 Administrator I went to the Authentication tab.
For each database I expanded to the location below and changed the LDAP account password for each database instance:
LDAP Connection Setings
Once I had completed the password changes for each database instance I was able to authenticate to P6 using the P6 client, but not the web version. Am I missing a place that I need to change the password to make the Web based P6 work?
Any suggestions would be greatly appreciated.
Oracle support answered this question for me - after changing the LDAP service account password you also have to stop and restart the managed services. Once I did that I was able to log into the web client for all databases.