1 Reply Latest reply on 22-Nov-2017 20:46 by 3533183

    P6 R16.2 - Can't authenticate to P6 Web after changing LDAP service account password

    3533183

      Good afternoon to all.

       

      I have recently been assigned to support Primavera 6 R16.2.  I have no experience with this application and only some sketchy knowledge transfer.  We use LDAP authentication, so recently to comply with our security policy I was forced to conduct a password change for the LDAP service account.  We have two methods of access - Primavera Client via Citrix and Primavera Web based.  After the password change I was able to access all databases fine using the Citrix client, but when I (or my users) attempt to access the Web based version we receive this error:  "Invalid Username or Password".

       

      After changing the service account password in Active Directory I changed the password change in P6 using the P6 Administrator I went to the Authentication tab.

       

      For each database I expanded to the location below and changed the LDAP account password for each database instance:

      Database Instance

      LDAP Connection Setings[1]

      Password

       

      Once I had completed the password changes for each database instance I was able to authenticate to P6 using the P6 client, but not the web version.  Am I missing a place that I need to change the password to make the Web based P6 work?

       

      Any suggestions would be greatly appreciated.