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Where can I found PDB files of Java for crash dump analysis?

suv3nduDec 1 2017 — edited Dec 1 2017

Hello Everyone,

This is my first post in Java forum and I am quite excited!

Recently we are seeing some sporadic JVM crashes in our environments. In all of them JVM crashed while reading from a NULL pointer:

# A fatal error has been detected by the Java Runtime Environment:

#

#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x000000005f77a4e6, pid=2784, tid=0x0000000000002684

#

# JRE version: Java(TM) SE Runtime Environment (8.0_92-b14) (build 1.8.0_92-b14)

# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.92-b14 mixed mode windows-amd64 compressed oops)

# Problematic frame:

# V  [jvm.dll+0x13a4e6]

.

.

.

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000003

.

.

.

Stack: [0x0000000040680000,0x0000000040780000],  sp=0x000000004077d160,  free space=1012k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

V  [jvm.dll+0x13a4e6]

V  [jvm.dll+0x76f66]

V  [jvm.dll+0x70658]

V  [jvm.dll+0x70d82]

V  [jvm.dll+0x17be19]

C  0x0000000001a0c6bd

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

J 4027  java.lang.Throwable.getStackTraceElement(I)Ljava/lang/StackTraceElement; (0 bytes) @ 0x0000000001a0c63b [0x0000000001a0c600+0x3b]

J 41885 C2 java.lang.Throwable.getStackTrace()[Ljava/lang/StackTraceElement; (11 bytes) @ 0x000000000739ff2c [0x000000000739fdc0+0x16c]

One interesting thing I noticed that 85% of the threads were in "_thread_blocked" state and VM state was "synchronizing (normal execution)". I don't know if that could have caused the problem or not.

Total number of threads: 485

     _thread_blocked = 413

     _thread_in_native = 71

     _thread_in_vm = 1

So I was trying to decipher the Core dump(hs_err_pid*.mdmp) using WinDdbg to get to the bottom of it. Problem is that I am not been able to acquire PDB files for Java DLLs and for that reason WinDbg can't help much. Can someone please let me know how can I get those Symbols?

We are running JRE 1.8.0_92-b14 on Windows Server 2012 R2. Thanks for your help in advance!

Thanks!

Suvendu

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Locked on Dec 29 2017
Added on Dec 1 2017
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