1 2 Previous Next 15 Replies Latest reply on Mar 28, 2018 3:05 PM by Fatih Tashan

    OMCe instance provisioninf failed

    3415331

      Hi, While provisioning a OMCe instance using chatbot only standard template the provisioning gets failed because of following issue.Request your help if you faced the same:

       

      Jan 26, 2018 6:09:33 AM UTC    Completed load balancer configuration update for service [OMCeChatbotstackBOTSCFG].

      Jan 26, 2018 6:19:30 AM UTC    Failed to deploy application(v1) for instance(1G) omcechatbotstackbotscfg-bofg-1... Application connection failure. Application logs 2018-01-26T06:19:21.531686+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: <== Start uploading /u01/app/bin/bofg_service-config.sh to https://chatbot.au.storage.oraclecloud.com/v1/Storage-chatbot/MyContainerdorchatbots/idcs-c48d8ce515ec4df5b4bce5d828b4ea76OMCeChatbotstack/18.1.1_1712040912/bofg_service-config.sh 2018-01-26T06:19:21.945849+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: uploaded -rwxr-xr-x 1 apaas apaas 1425 Jan 26 06:19 /u01/app/bin/bofg_service-config.sh 2018-01-26T06:19:21.946287+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: ==> Done uploading /u01/app/bin/bofg_service-config.sh to https://chatbot.au.storage.oraclecloud.com/v1/Storage-chatbot/MyContainerdorchatbots/idcs-c48d8ce515ec4df5b4bce5d828b4ea76OMCeChatbotstack/18.1.1_1712040912/bofg_service-config.sh 2018-01-26T06:19:21.946580+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: Recreating Bot runtime Schema 2018-01-26T06:19:25.159107+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: Jan 26, 2018 6:19:25 AM oracle.cloud.bots.db.ScriptProcessor executeScript 2018-01-26T06:19:25.159340+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: INFO: Executing SQL " DROP USER OMCEDEV_BOTS CASCADE" 2018-01-26T06:19:26.361197+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: Jan 26, 2018 6:19:26 AM oracle.cloud.bots.db.ScriptProcessor executeScript 2018-01-26T06:19:26.361553+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: INFO: Modified row count 0 2018-01-26T06:19:26.361831+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: Jan 26, 2018 6:19:26 AM oracle.cloud.bots.db.ScriptProcessor executeScript 2018-01-26T06:19:26.362137+00:00 OMCeChatbotstackBOTSCFG-acc[omcechatbotstackbotscfg-bofg-1]: INFO: Executing SQL " DROP TABLESPACE OMCEDEV_BOTS INCLUDING CONTENTS AND DATAFILES CASCADE CONSTRAINTS"

       

      Regards

      Santosh

        • 1. Re: OMCe instance provisioninf failed
          Marcelo Jabali-Oracle

          Hi Santosh,

           

          It looks like you've tried that twice and one of them is still in progress. The first try failed because of a known issue that has been fixed already but not deployed yet. The workaround would be to do not check the "Force Schema Creation" checkbox.

           

          The second try will possibly fail because of user permissions since you have tried a different user that doesn't have access to perform some of the required tasks.

           

          So, try a clean provisioning, do not check the Force Schema Creation checkbox and provide an user with the right permissions.

           

          Thanks,

           

          -Marcelo

          • 2. Re: OMCe instance provisioninf failed
            3415331

            Hi Marcelo,

            Thanks for the response.I tries a fresh instance creation with said suggestion but this time still it fails with different error.I don't understand why instance creation fails and the strange thing is it keeps on retry and i cannot dlete it rather just have to wait.Its almost 6hrs i am still waiting on the option to be enabled to stop/delete the stack.

             

            Error Log is:

             

            Jan 27, 2018 6:33:41 AM UTCActivity Submitted
            Jan 27, 2018 6:33:41 AM UTCActivity Started
            Jan 27, 2018 6:33:41 AM UTCStarted operation to create service [chatbotBOTSCFG] in identity domain [idcs-1723567e50c843c0835b7e6bb08bff33].
            Jan 27, 2018 6:33:42 AM UTCStarted pre-check for load balancer configuration for service [chatbotBOTSCFG].
            Jan 27, 2018 6:33:42 AM UTCCompleted pre-check for load balancer configuration for service [chatbotBOTSCFG].
            Jan 27, 2018 6:33:43 AM UTCCompleted creating service [chatbotBOTSCFG] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].
            Jan 27, 2018 6:33:48 AM UTCInitialized application creation...
            Jan 27, 2018 6:33:50 AM UTCAcquired resources for instance(1G) chatbotbotscfg-bofg-1...
            Jan 27, 2018 6:33:57 AM UTCStarted load balancer configuration for service [chatbotBOTSCFG].
            Jan 27, 2018 6:39:28 AM UTCDeployed application(v1) for instance(1G) chatbotbotscfg-bofg-1...
            Jan 27, 2018 7:15:27 AM UTCUnable to complete load balancer configuration. LBaaS Error: Request Id [] of [491720-1517034837992:listener_1] failed. Please contact Oracle Cloud Support
            Jan 27, 2018 7:15:36 AM UTCFailed to start the container resources...
            Jan 27, 2018 7:15:36 AM UTCThe service creation failed in attempt [1] out of [2]. The service creation will be retried after [60] minutes. The failed service and its resources will be cleaned up before retrying the service creation.
            Jan 27, 2018 7:15:37 AM UTCSubmitted job to remove failed service.
            Jan 27, 2018 7:15:37 AM UTCStarted operation to delete service [chatbotBOTSCFG] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].
            Jan 27, 2018 7:15:37 AM UTCStarted pre-check for load balancer configuration for service [chatbotBOTSCFG].
            Jan 27, 2018 7:15:37 AM UTCCompleted pre-check for load balancer configuration for service [chatbotBOTSCFG].
            Jan 27, 2018 7:15:41 AM UTCSuccessfully remove the service provisioned.
            Jan 27, 2018 7:15:42 AM UTCStarted load balancer configuration update for service [chatbotBOTSCFG].
            Jan 27, 2018 7:47:21 AM UTCTimed out after waiting 30 minutes to complete load balancer configuration. LBaaS Error: Request Id [] of [491720-1517034837992] failed. Please contact Oracle Cloud Support
            Jan 27, 2018 7:48:08 AM UTCInitialized application delete...
            Jan 27, 2018 7:48:16 AM UTCUndeployed application(v1) for instance(1G) chatbotbotscfg-bofg-1...
            Jan 27, 2018 7:48:16 AM UTCUndeployed application instances...
            Jan 27, 2018 7:48:24 AM UTCSuccessfully deleted application...
            Jan 27, 2018 7:48:27 AM UTCStarted deletion of load balancer configuration for service [chatbotBOTSCFG].
            • 3. Re: OMCe instance provisioninf failed
              Marcelo Jabali-Oracle

              That was an issue over the weekend with the LBaaS. Please try again when you have a chance.

               

              Thanks,

               

              -Marcelo

              • 4. Re: OMCe instance provisioninf failed
                3415331

                Thanks Marcelo for followup on this request.I will keep you updated,for today the instance is behaving wierd even dashboard screen is loading...loading..loading and nothing happens.Will come back and post if it works.

                Thanks

                • 5. Re: OMCe instance provisioninf failed
                  3415331

                  Again this time another error:

                   

                  ==============

                  Jan 31, 2018 10:34:55 AM UTC Creation of resource MyChatbotinstanceadmintopic succeeded.

                  Jan 31, 2018 10:34:55 AM UTC Creation of resource MyChatbotinstancefbrspnstopic succeeded.

                  Jan 31, 2018 10:34:55 AM UTC Creation of resource MyChatbotinstancewhrspnstopic succeeded.

                  Jan 31, 2018 10:34:56 AM UTC Creation of resource MyChatbotinstancemsgstopic succeeded.

                  Jan 31, 2018 10:34:58 AM UTC Started operation to create service [MyChatbotinstanceOMCE] in identity domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 10:34:58 AM UTC Started pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:34:59 AM UTC Completed pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:35:00 AM UTC Completed creating service [MyChatbotinstanceOMCE] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 10:35:06 AM UTC Initialized application creation...

                  Jan 31, 2018 10:35:16 AM UTC Acquired resources for instance(1G) mychatbotinstanceomce-omce-1...

                  Jan 31, 2018 10:35:20 AM UTC Started load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:36:12 AM UTC Completed load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:37:01 AM UTC Failed to deploy application(v1) for instance(1G) mychatbotinstanceomce-omce-1...

                  Jan 31, 2018 10:37:27 AM UTC Started load balancer configuration update for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:37:48 AM UTC Completed load balancer configuration update for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:38:00 AM UTC Undeployed application(v1) for instance(1G) mychatbotinstanceomce-omce-1...

                  Jan 31, 2018 10:38:02 AM UTC Failed to start the container resources...

                  Jan 31, 2018 10:38:02 AM UTC The service creation failed in attempt [1] out of [2]. The service creation will be retried after [60] minutes. The failed service and its resources will be cleaned up before retrying the service creation.

                  Jan 31, 2018 10:38:03 AM UTC Submitted job to remove failed service.

                  Jan 31, 2018 10:38:03 AM UTC Started operation to delete service [MyChatbotinstanceOMCE] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 10:38:03 AM UTC Started pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:38:04 AM UTC Completed pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:38:07 AM UTC Successfully remove the service provisioned.

                  Jan 31, 2018 10:38:07 AM UTC Started load balancer configuration update for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:38:22 AM UTC Completed load balancer configuration update for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:38:52 AM UTC Initialized application delete...

                  Jan 31, 2018 10:38:52 AM UTC Undeployed application instances...

                  Jan 31, 2018 10:39:09 AM UTC Successfully deleted application...

                  Jan 31, 2018 10:39:12 AM UTC Started deletion of load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:39:59 AM UTC Completed deletion of load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 10:39:59 AM UTC Completed deletion of service [MyChatbotinstanceOMCE] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 11:40:23 AM UTC Started operation to create service [MyChatbotinstanceOMCE] in identity domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 11:40:23 AM UTC Started pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 11:40:28 AM UTC Completed pre-check for load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 11:40:29 AM UTC Completed creating service [MyChatbotinstanceOMCE] in domain [idcs-1723567e50c843c0835b7e6bb08bff33].

                  Jan 31, 2018 11:40:34 AM UTC Initialized application creation...

                  Jan 31, 2018 11:40:51 AM UTC Acquired resources for instance(1G) mychatbotinstanceomce-omce-1...

                  Jan 31, 2018 11:40:58 AM UTC Started load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 11:41:51 AM UTC Completed load balancer configuration for service [MyChatbotinstanceOMCE].

                  Jan 31, 2018 11:42:30 AM UTC Failed to deploy application(v1) for instance(1G)

                  ==============

                  • 6. Re: OMCe instance provisioninf failed
                    User768261-Oracle

                    Any resolution identified for this issue?

                    • 7. Re: OMCe instance provisioninf failed
                      3415331

                      No, as a user i do not have control on how the provisioning is done.If something happens after provisioning atleast we can try to debug but while instance creation itself issues arise definitely need help from Oracle.

                      • 8. Re: OMCe instance provisioninf failed
                        3617484

                        I am also having same issue. Not able to run my instance from last 4 days. My instance logs are:

                        Feb 1, 2018 11:19:00 AM UTC Service creation request accepted.

                        Feb 1, 2018 11:19:00 AM UTC Initializing bot1

                        Feb 1, 2018 11:19:00 AM UTC Creation of resource /Compute-590647041/pulkit.swami@appzlogic.com/dbaas/Instance1 failed.

                        Feb 1, 2018 11:19:09 AM UTC Started operation to create service [bot1OEHPCS] in identity domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 11:19:10 AM UTC Creating service [bot1OEHPCS] resources [bot1oehpcs-kafka-zk-1].

                        Feb 1, 2018 11:25:57 AM UTC Completed creating service [bot1OEHPCS] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 11:25:59 AM UTC Started operation to establish security on VMs for component [kafka].

                        Feb 1, 2018 11:25:59 AM UTC Completed operation to establish security on VMs for component [kafka]

                        Feb 1, 2018 11:26:03 AM UTC Started operation to check provisioning status on the VMs for [kafka]

                        Feb 1, 2018 11:27:08 AM UTC Provisioning Succeeded on hosts: bot1oehpcs-kafka-zk-1

                        Feb 1, 2018 11:27:08 AM UTC Provisioning of [kafka] succeeded.

                        Feb 1, 2018 11:27:09 AM UTC Started service reachability check operation for [kafka].

                        Feb 1, 2018 11:27:12 AM UTC Successfully reached bot1oehpcs-kafka-zk-1 at port 6667. Successfully reached bot1oehpcs-kafka-zk-1 at port 2181.

                        Feb 1, 2018 11:27:12 AM UTC Successfully completed service reachability check for [kafka]

                        Feb 1, 2018 11:27:13 AM UTC Service reachability check of all components completed.

                        Feb 1, 2018 11:27:13 AM UTC Service reachability check of [kafka] succeeded.

                        Feb 1, 2018 11:20:00 AM UTC Aborting operation since the following service dependencies have failed [cloudStorageContainer]

                        Feb 1, 2018 11:27:31 AM UTC Creation of resource bot1OEHPCS succeeded.

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:33 AM UTC Allocating resources

                        Feb 1, 2018 11:27:51 AM UTC Creation of resource bot1conversationtopic succeeded.

                        Feb 1, 2018 11:27:51 AM UTC Creation of resource bot1fbrspnstopic succeeded.

                        Feb 1, 2018 11:27:51 AM UTC Creation of resource bot1whrspnstopic succeeded.

                        Feb 1, 2018 11:27:51 AM UTC Creation of resource bot1admintopic succeeded.

                        Feb 1, 2018 11:27:52 AM UTC Creation of resource bot1msgstopic succeeded.

                        Feb 1, 2018 11:27:52 AM UTC Creation of resource bot1tstrspnstopic succeeded.

                        Feb 1, 2018 11:27:54 AM UTC Started operation to create service [bot1OMCE] in identity domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 11:27:55 AM UTC Started pre-check for load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 11:27:56 AM UTC Completed pre-check for load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 11:27:57 AM UTC Completed creating service [bot1OMCE] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 11:28:04 AM UTC Initialized application creation...

                        Feb 1, 2018 11:28:14 AM UTC Acquired resources for instance(1G) bot1omce-omce-1...

                        Feb 1, 2018 11:28:17 AM UTC Started load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 11:28:39 AM UTC Completed load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 11:28:58 AM UTC Deployed application(v1) for instance(1G) bot1omce-omce-1...

                        Feb 1, 2018 11:29:01 AM UTC Successfully created application...

                        Feb 1, 2018 11:29:03 AM UTC Started load balancer check for service [bot1OMCE].

                        Feb 1, 2018 11:30:40 AM UTC Completed load balancer check for service [bot1OMCE].

                        Feb 1, 2018 11:30:41 AM UTC Load balancer reachability check succeeded.

                        Feb 1, 2018 11:30:41 AM UTC Service reachability check of all components completed.

                        Feb 1, 2018 11:30:58 AM UTC Creation of resource bot1OMCE succeeded.

                        Feb 1, 2018 7:39:34 PM UTC Initiating rollback of service bot1 due to creation failure.

                        Feb 1, 2018 7:39:34 PM UTC Creation of stack bot1 failed.

                        Feb 1, 2018 7:39:35 PM UTC Started operation to delete service [bot1OMCE] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:39:35 PM UTC Started pre-check for load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 7:39:36 PM UTC Completed pre-check for load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 7:39:37 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:39:37 PM UTC Started load balancer configuration update for service [bot1OMCE].

                        Feb 1, 2018 7:39:47 PM UTC Completed load balancer configuration update for service [bot1OMCE].

                        Feb 1, 2018 7:40:41 PM UTC Initialized application delete...

                        Feb 1, 2018 7:40:49 PM UTC Undeployed application(v1) for instance(1G) bot1omce-omce-1...

                        Feb 1, 2018 7:40:50 PM UTC Undeployed application instances...

                        Feb 1, 2018 7:41:05 PM UTC Successfully deleted application...

                        Feb 1, 2018 7:41:07 PM UTC Started deletion of load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 7:41:25 PM UTC Completed deletion of load balancer configuration for service [bot1OMCE].

                        Feb 1, 2018 7:41:25 PM UTC Completed deletion of service [bot1OMCE] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Deletion of service bot1OMCE succeeded.

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1whrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:41:34 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:41:34 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:41:34 PM UTC Completed deletion of service [bot1whrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1fbrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:42:33 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:42:33 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:42:34 PM UTC Completed deletion of service [bot1fbrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1conversationtopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:42:34 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:42:34 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:42:34 PM UTC Completed deletion of service [bot1conversationtopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1admintopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:41:33 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:41:34 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:41:34 PM UTC Completed deletion of service [bot1admintopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1tstrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:42:34 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:42:34 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:42:34 PM UTC Completed deletion of service [bot1tstrspnstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Started operation to delete service [bot1msgstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:27 PM UTC Allocating resources

                        Feb 1, 2018 7:41:34 PM UTC Successfully allocated resources

                        Feb 1, 2018 7:41:34 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:41:34 PM UTC Completed deletion of service [bot1msgstopic] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:41:35 PM UTC Deletion of service bot1whrspnstopic succeeded.

                        Feb 1, 2018 7:41:35 PM UTC Deletion of service bot1admintopic succeeded.

                        Feb 1, 2018 7:41:35 PM UTC Deletion of service bot1msgstopic succeeded.

                        Feb 1, 2018 7:42:34 PM UTC Deletion of service bot1fbrspnstopic succeeded.

                        Feb 1, 2018 7:42:35 PM UTC Deletion of service bot1tstrspnstopic succeeded.

                        Feb 1, 2018 7:42:35 PM UTC Deletion of service bot1conversationtopic succeeded.

                        Feb 1, 2018 7:42:35 PM UTC Started operation to delete service [bot1OEHPCS] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:42:36 PM UTC Successfully remove the service provisioned.

                        Feb 1, 2018 7:49:39 PM UTC Completed deletion of service [bot1OEHPCS] in domain [idcs-4791e6c356c74dd9af3ed51561965acf].

                        Feb 1, 2018 7:49:40 PM UTC Deletion of service bot1OEHPCS succeeded.

                        Feb 1, 2018 7:49:40 PM UTC Resource cloudStorageContainer does not support action DELETE, Skipping op.

                        Feb 1, 2018 7:49:40 PM UTC Resource processing complete for the deletion action.

                        • 9. Re: OMCe instance provisioninf failed
                          Marcelo Jabali-Oracle

                          Please open an Service Request with support and provide them the log above. Sorry for the inconvenience.

                          • 10. Re: OMCe instance provisioninf failed
                            Fatih Tashan

                            I have the same problem and i even opened an SR. Couldn't get any help until now(4 days has passed) though.

                            • 11. Re: OMCe instance provisioninf failed
                              Marcelo Jabali-Oracle

                              Could you please send me the SR # either here or an email to marcelo [dot] jabali [at] oracle [dot] com ?

                              • 12. Re: OMCe instance provisioninf failed
                                Fatih Tashan

                                Hi Marcelo,

                                 

                                SR Number : 3-16947745701

                                • 13. Re: OMCe instance provisioninf failed
                                  Marcelo Jabali-Oracle

                                  Great. Thanks. Let me review it and see what I can do.

                                   

                                  -Marcelo

                                  • 14. Re: OMCe instance provisioninf failed
                                    3673558

                                    I think we have the same issue. All the services are ready except the Mobile Core POD which says it's 'waiting for dependent resource', even though all the other resources/services are done and ready.

                                     

                                    Mar 19, 2018 7:59:34 PM UTC [dev1] : Service creation request accepted.

                                    Mar 19, 2018 7:59:34 PM UTC [dev1] : Initializing dev1

                                    Mar 19, 2018 7:59:50 PM UTC [dev1] : Creation of resource DBaa succeeded.

                                    Mar 19, 2018 8:00:05 PM UTC [dev1CCC] : Started operation to create service [dev1CCC] in identity domain [idcs-80f023146ed9478eb5dba637484d1ce8].

                                    Mar 19, 2018 8:00:06 PM UTC [dev1CCC] : Started pre-check for load balancer configuration for service [dev1CCC].

                                    Mar 19, 2018 8:00:07 PM UTC [dev1CCC] : Completed pre-check for load balancer configuration for service [dev1CCC].

                                    Mar 19, 2018 8:00:10 PM UTC [dev1CCC] : Completed creating service [dev1CCC] in domain [idcs-80f023146ed9478eb5dba637484d1ce8].

                                    Mar 19, 2018 8:00:24 PM UTC [dev1CCC] : Initialized application creation...

                                    Mar 19, 2018 8:00:38 PM UTC [dev1OEHPCS] : Started operation to create service [dev1OEHPCS] in identity domain [idcs-80f023146ed9478eb5dba637484d1ce8].

                                    Mar 19, 2018 8:00:39 PM UTC [dev1OEHPCS] : Creating service [dev1OEHPCS] resources [dev1oehpcs-kafka-zk-1].

                                    Mar 19, 2018 8:08:27 PM UTC [dev1OEHPCS] : Completed creating service [dev1OEHPCS] in domain [idcs-80f023146ed9478eb5dba637484d1ce8].

                                    Mar 19, 2018 8:08:29 PM UTC [dev1OEHPCS] : Started operation to establish security on VMs for component [kafka].

                                    Mar 19, 2018 8:08:29 PM UTC [dev1OEHPCS] : Completed operation to establish security on VMs for component [kafka]

                                    Mar 19, 2018 8:08:33 PM UTC [dev1OEHPCS] : Started operation to check provisioning status on the VMs for [kafka]

                                    Mar 19, 2018 8:09:45 PM UTC [dev1OEHPCS] : Provisioning Succeeded on hosts: dev1oehpcs-kafka-zk-1

                                    Mar 19, 2018 8:09:48 PM UTC [dev1OEHPCS] : Provisioning of [kafka] succeeded.

                                    Mar 19, 2018 8:09:48 PM UTC [dev1OEHPCS] : Started service reachability check operation for [kafka].

                                    Mar 19, 2018 8:09:59 PM UTC [dev1OEHPCS] : Successfully reached dev1oehpcs-kafka-zk-1 at port 2181. Successfully reached dev1oehpcs-kafka-zk-1 at port 6667.

                                    Mar 19, 2018 8:09:59 PM UTC [dev1OEHPCS] : Successfully completed service reachability check for [kafka]

                                    Mar 19, 2018 8:09:59 PM UTC [dev1OEHPCS] : Service reachability check of all components completed.

                                    Mar 19, 2018 8:09:59 PM UTC [dev1OEHPCS] : Service reachability check of [kafka] succeeded.

                                    Mar 19, 2018 8:10:22 PM UTC [dev1CCC] : Acquired resources for instance(4G) dev1ccc-mccc-1...

                                    Mar 19, 2018 8:10:36 PM UTC [dev1CCC] : Started load balancer configuration for service [dev1CCC].

                                    Mar 19, 2018 8:10:45 PM UTC [dev1] : Creation of resource dev1OEHPCS succeeded.

                                    Mar 19, 2018 8:10:50 PM UTC [dev1] : Failed to provision service dev1BDCSCE. ["[The service [dev1OEHPCS] exists in a different site than other selected services in domain [idcs-80f023146ed9478eb5dba637484d1ce8]]","[The region value [eucom-north-1] is invalid. The service must be provisioned in the same region [gbcom-south-1] as the associated service(s).]"]

                                    Mar 19, 2018 8:10:50 PM UTC [dev1] : Creation of service dev1BDCSCE failed.

                                    Mar 19, 2018 8:10:52 PM UTC [dev1admintopic] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1conversationtopic] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1whrspnstopic] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1msgstopic] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1tstrspnstopic] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1OEHCS] : Allocating resources

                                    Mar 19, 2018 8:10:53 PM UTC [dev1fbrspnstopic] : Allocating resources

                                    Mar 19, 2018 8:11:03 PM UTC [dev1CCC] : Deployed application(v1) for instance(4G) dev1ccc-mccc-1...

                                    Mar 19, 2018 8:11:13 PM UTC [dev1] : Creation of resource dev1admintopic succeeded.

                                    Mar 19, 2018 8:11:17 PM UTC [dev1] : Creation of resource dev1conversationtopic succeeded.

                                    Mar 19, 2018 8:11:17 PM UTC [dev1] : Creation of resource dev1msgstopic succeeded.

                                    Mar 19, 2018 8:11:19 PM UTC [dev1] : Creation of resource dev1fbrspnstopic succeeded.

                                    Mar 19, 2018 8:11:19 PM UTC [dev1] : Creation of resource dev1whrspnstopic succeeded.

                                    Mar 19, 2018 8:11:20 PM UTC [dev1] : Creation of resource dev1OEHCS succeeded.

                                    Mar 19, 2018 8:11:21 PM UTC [dev1] : Failed to provision service dev1BOTSCFG. ["[The region value [eucom-north-1] is invalid. The service must be provisioned in the same region [gbcom-south-1] as the associated service(s).]"]

                                    Mar 19, 2018 8:11:21 PM UTC [dev1] : Creation of service dev1BOTSCFG failed.

                                    Mar 19, 2018 8:11:23 PM UTC [dev1] : Creation of resource dev1tstrspnstopic succeeded.

                                    Mar 19, 2018 8:11:25 PM UTC [dev1] : Failed to provision service dev1OMCE. ["[The service [bot-sample-db] exists in a different site than other selected services in domain [idcs-80f023146ed9478eb5dba637484d1ce8]]"]

                                    Mar 19, 2018 8:11:26 PM UTC [dev1] : Creation of service dev1OMCE failed.

                                    Mar 19, 2018 8:11:26 PM UTC [dev1CCC] : Completed load balancer configuration for service [dev1CCC].

                                    Mar 19, 2018 8:11:37 PM UTC [dev1CCC] : Successfully created application...

                                    Mar 19, 2018 8:11:52 PM UTC [dev1CCC] : Started load balancer check for service [dev1CCC].

                                    Mar 19, 2018 8:11:57 PM UTC [dev1CCC] : Completed load balancer check for service [dev1CCC].

                                    Mar 19, 2018 8:12:00 PM UTC [dev1CCC] : Load balancer reachability check succeeded.

                                    Mar 19, 2018 8:12:00 PM UTC [dev1CCC] : Service reachability check of all components completed.

                                    Mar 19, 2018 8:12:06 PM UTC [dev1] : Creation of resource dev1CCC succeeded.

                                    Mar 20, 2018 4:41:46 AM UTC [dev1] : Service creation dev1 completed with errors.

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