We're "Small to Medium Enterprises"? ;-)
Have you checked MOS? I think I saw something like that a while back but not at my laptop atm and browsing MOS on a mobile is just atrocious
LOL Christian - the Subject Matter Expert
I did check the Oracle Support but could not find anything useful...
I have the same impression as Christian: saw something connected to that somewhere in MOS but can't remember where, when, what ... Would have to search and be optimistic to find it again ...
I did try all the options mentioned in the MOS but I was unable to find a solution to this problem so I raised an Oracle SR and will wait to get their response. will keep everyone updated.
IIRC when I had that at a recent client the issue was missing "SOAP Request" access permissions.
Thanks Christian, I did give that permission as well. but still unable to get the Subscribe option to be enabled. I raised an SR as well and is reviewing the changes with them. Will keep posted.
If you go to Administration ---> Manage privilages--->
in the access section ---> Grant access to delivers do you have BI consumer here ?
If not add that, that will resolve your issue.
If this works you can remove Ux lite full access
Thanks Venkata but I do have the permission added for the BI Consumers in the "Access to Delivers" section. Oracle is asking for some logs by increasing the log level to finest. lets see what they discover...
If you are using OBIEE 12c, are your consumers able to subscribe to the Agents and at the same time not be able to create them?
To make an agent available for subscription, in the Recipients tab of the Agent editor, the Publish Agent for Subscription(available in Admin privs page) option must be selected, and users, and Catalog groups and Application roles that are allowed to subscribe must be identified.
Add BI Consumer role to "View Deliver Full UX" then they will be able to see the Subscribe option. Looks like you have wide open on creating agents (screenshot shows set to authenticated users) restrict this to specific roles (may be only BI Author Role).
Though you are thinking only BI Author Role can create agent, it is not so. If someone access direct agent url ( yourserver/analytics/saw.dll?IBotSummary) then they will be able to create agent with your current setup until unless your restrict 'Create Agents' priv.
Here is agent access levels most restricted to full access.
a) Access to Delivers
b) View Delivers Lite UX (able to view but they will not be able to do anything)
c) View Delivers Full UX users will be able to customize /subscribe unsubscribe.
d) Create Agents: something with this priv he will be able to create agents.
e) Modify Current Subscriptions for Agents : With this some one else can modify existing subscription (deleting users from subscription , add )
Thank you so much for looking into this for us. I appreciate all your time.
OMG - this worked - I think you caught the conflicting permission (Authenticated User) for Create Agents. After adding the BI Consumer Role to Full Ux - it allows them to subscribe to the agents now. Let me test this today with other users and will confirm back.