7 Replies Latest reply on Mar 20, 2018 7:57 AM by muba_zak

    An unexpected error. Please contact the System Administrator for assistance while creating new bank

    muba_zak

      Dear Expert,

       

      I am getting subject error when creating new bank in EBS 12.1.3 / Solaris 11.2 (cash management).

       

      Patch 25098109:R12.CE.B

      Successfully  Patch applied & provide the version as BankInfoCO.java 120.12.12010000.8

       

      restart the all application services. still same issue

       

      please help me to fix the issue.

       

      Error Page

      Exception Details.

      oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

      at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)

      at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

      at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

      at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

      at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

      at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

      at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

      at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

      at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)

      at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2607)

      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1940)

      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)

      at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)

      at _OA._jspService(_OA.java:212)

      at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

      at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

      at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

      at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)

      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

      at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)

      at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)

      at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)

      at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)

      at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)

      at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)

      at _OA._jspService(_OA.java:221)

      at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

      at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

      at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

      at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

      at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

      at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)

      at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)

      at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)

      at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)

      at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)

      at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

      at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHand

       

       

       

       

      Thanks & Regards,

      Muba.

        • 1. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
          Kirushna

          Hi,

           

          review the below doc,

          Creating Banks Error: You Have Encountered an Unexpected. java.lang.NullPointerException at oracle.apps.ce.bankaccount.webui.BankInfoCO.processRequest Error (Doc ID 1367067.1)

          R12.1:CE: Create Bank Page Showing Error In BankInfoCO.java (Doc ID 2257268.1)

           

          Regards,

          Kirushna

          • 2. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
            muba_zak

            Hi Kirushna

             

            i am getting below error

             

            racle.apps.fnd.framework.OAException: java.lang.NullPointerException

            at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)

            at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)

            at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

            at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

            at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

            at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

            at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

             

            there no eror found as below

             

            ce.bankaccount.webui.BankInfoCO.processRequest

            Create Bank Page Showing Error In BankInfoCO.java

             

            i already applied Patch 25098109:R12.CE.B

             

            Regards,

            Muba

            • 3. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
              Kirushna

              Hi,

               

              Those are common exception messages, check for section  like ### Details ####

               

              Post the entries below that section.

               

              Regards,

              Kirushna

              • 4. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
                muba_zak

                HI,

                 

                based on the Doc. Note

                 

                oracle.apps.ce.bankaccount.webui.BankInfoCO.processRequest Error (Doc ID 1367067.1)

                 

                to upgrade BankInfoCO.java version , i applied Patch 25098109:R12.CE.B,

                 

                R12.1:CE: Create Bank Page Showing Error In BankInfoCO.java (Doc ID 2257268.1)

                 

                SOLUTION

                1. Goto Application developer responsibility -> Menu -> Query "CE_BANK_HOME"
                2. Update 'Menu Type :' as 'Home Page'.
                3. Recompile the menu security(Compile Security Menu concurrent program using System Administrator responsibility)
                4. Re test.

                 

                already there.

                 

                still no use

                 

                Regards,

                Mubarakali

                • 5. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
                  muba_zak

                  Exception Details.

                  oracle.apps.fnd.framework.OAException: java.lang.NullPointerException

                  at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:616)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

                  at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)

                  at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2607)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1940)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)

                  at _OA._jspService(_OA.java:212)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)

                  at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)

                  at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)

                  at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)

                  at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)

                  at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)

                  at _OA._jspService(_OA.java:221)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)

                  at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)

                  at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)

                  at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)

                  at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)

                  at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)

                  at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)

                  at java.lang.Thread.run(Thread.java:662)

                  ## Detail 0 ##

                  1. java.lang.NullPointerException

                  at oracle.apps.ce.bankaccount.webui.BankInfoCO.processRequest(BankInfoCO.java:143)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

                  at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)

                  at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2607)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1940)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)

                  at _OA._jspService(_OA.java:212)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)

                  at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)

                  at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)

                  at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)

                  at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)

                  at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)

                  at _OA._jspService(_OA.java:221)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)

                  at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)

                  at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)

                  at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)

                  at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)

                  at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)

                  at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)

                  at java.lang.Thread.run(Thread.java:662)

                  1. java.lang.NullPointerException

                  at oracle.apps.ce.bankaccount.webui.BankInfoCO.processRequest(BankInfoCO.java:143)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1182)

                  at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processRequest(OAPageLayoutBean.java:1569)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.form.OAFormBean.processRequest(OAFormBean.java:385)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:968)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequestChildren(OAWebBeanHelper.java:935)

                  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:659)

                  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                  at oracle.apps.fnd.framework.webui.beans.OABodyBean.processRequest(OABodyBean.java:353)

                  at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2607)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1940)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:543)

                  at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:431)

                  at _OA._jspService(_OA.java:212)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:734)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.ServletRequestDispatcher.unprivileged_forward(ServletRequestDispatcher.java:280)

                  at com.evermind.server.http.ServletRequestDispatcher.access$100(ServletRequestDispatcher.java:68)

                  at com.evermind.server.http.ServletRequestDispatcher$2.oc4jRun(ServletRequestDispatcher.java:214)

                  at oracle.oc4j.security.OC4JSecurity.doPrivileged(OC4JSecurity.java:284)

                  at com.evermind.server.http.ServletRequestDispatcher.forward(ServletRequestDispatcher.java:219)

                  at com.evermind.server.http.EvermindPageContext.forward(EvermindPageContext.java:395)

                  at _OA._jspService(_OA.java:221)

                  at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)

                  at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:390)

                  at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)

                  at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

                  at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)

                  at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)

                  at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)

                  at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)

                  at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:642)

                  at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:391)

                  at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:908)

                  at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:458)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)

                  at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)

                  at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)

                  at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)

                  at java.lang.Thread.run(Thread.java:662)

                  • 6. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
                    Kirushna

                    Hi Muba,

                     

                    This is the section, need to check. you can also use this section to review metalink doc.

                    ## Detail 0 ##

                    1. java.lang.NullPointerException

                    at oracle.apps.ce.bankaccount.webui.BankInfoCO.processRequest(BankInfoCO.java:143)

                    at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:600)

                    at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)

                     

                    since you have BankInfoCO.java  version --> 120.12.12010000.8 refer doc: 2257268.1 Check the symptoms section and try the action plan if applicable.

                     

                    did you get same issue before applying the patch -- 25098109:R12.CE.B  or the patch was available in the instance already.

                     

                    Suggest you to open SR to diagnose further.

                     

                    Regards,

                    Kirushna

                    • 7. Re: An unexpected error. Please contact the System Administrator for assistance while creating new bank
                      muba_zak

                      this patch applied as oracle suggested.  i am working with oracle side by. 

                       

                      Regards