1 2 Previous Next 17 Replies Latest reply on Apr 2, 2018 4:41 AM by Kishore_Reddy

    Facing an issue while installing EBS 12.2.0

    Kishore_Reddy

      I am facing an issue while installing EBS 12.2.0. All the system checks are passed except database Pre-install checks.

      It says These check might take few more minutes not able to Not able to run DB installer. Check staging area while installing EBS 12.2.0. I have given 777 permissions to staging though no luck.

       

      Help is needed !

       

      Thank you

      Kishore Reddy

        • 1. Re: Facing an issue while installing EBS 12.2.0
          VishnuVinnakota

          Hi,

           

          • What is it showing in the logs? Provide error details from log and also when you click on ! ..
          • What is the Start CD you are using?
          • Is it Single Node?

           

          Thanks,

          Vishnu

          • 2. Re: Facing an issue while installing EBS 12.2.0
            Jibu-Oracle

            Hi Kishore_Reddy,

             

            You may refer some of known issues as per following Note to check if it helps

            Rapidwiz is Looping while Validating Configuration, and the Log is Filling with the Message "Database Pre-install Checks Failed" (Doc ID 1628288.1)

            Rapidwiz Install R12.2 Start CD 51 Fails With Fatal Error: TXK Install Service in Database Pre-install Checks (Doc ID 2155494.1)

             

            Hope this helps, else you can provide the logs for further detailed check

             

            Thanks

            Jibu

            • 3. Re: Facing an issue while installing EBS 12.2.0
              Kishore_Reddy

              Hi Vishnu,

               

              Thanks for the reply.

              Now system checks are passed. I have given 777 to run Installer, I am not sure this helped me, however it is passed.

              Now facing a different issue after clicking on install.

               

              2) What is the Start CD you are using? 51

              3) Is it Single Node? Yes

               

              LOG:

              runProcess_1

               

              Statusstring Installing Database Oracle Home.

               

               

               

              Copying templates to temp area

               

               

               

              New Perl command:

               

               

               

              perl -pi -e 's/txkTopology_R1220_DB11gR2_11202_Patches.xml/txkTopology_R1220_DB11gR2_11203.xml/g' /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/xmldocs/instDB.xml

               

               

               

              Copying one-off patches to temp area

               

              Found /u01/EBS/db/PROD/11.2.0/appsutil/conf_PROD.txt

               

               

               

              Installing Oracle Database Home.

               

               

               

              Using /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/xmldocs/instDB.xml

               

               

               

              Executing command: /u01/EBS/staging/startCD/Disk1/rapidwiz/jre/Linux_x64/1.6.0//bin/java/bin/java -cp /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/DBInstallHome/fnd/../j11067593_fnd.zip:/u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/DBInstallHome/fnd/java/3rdparty/stdalone/xmlparserv2.zip -Doracle.apps.fnd.txk.env_home=/u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/ -Doracle.apps.fnd.txk.runtime.config=/u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/xmldocs/instDB.xml oracle.apps.fnd.txk.config.InstallService

               

              Fatal Error: TXK Install Service

               

              oracle.apps.fnd.txk.config.ProcessStateException: OUI process failed : Exit=255 See log for details. CMD= /u01/EBS/staging/TechInstallMedia/database/database/runInstaller -waitForCompletion -ignoreSysPrereqs -force -silent  -responseFile /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/cfgHome/response/DB_HOME/txkDB11gR2_11203.rsp

               

                  at oracle.apps.fnd.txk.config.OUIPatchActionNode.processState(OUIPatchActionNode.java:160)

               

                  at oracle.apps.fnd.txk.config.PatchActionNode.processState(PatchActionNode.java:187)

               

                  at oracle.apps.fnd.txk.config.PatchNode.processState(PatchNode.java:338)

               

                  at oracle.apps.fnd.txk.config.PatchesNode.processState(PatchesNode.java:79)

               

                  at oracle.apps.fnd.txk.config.InstallNode.processState(InstallNode.java:68)

               

                  at oracle.apps.fnd.txk.config.TXKTopology.traverse(TXKTopology.java:594)

               

                  at oracle.apps.fnd.txk.config.InstallService.doInvoke(InstallService.java:224)

               

                  at oracle.apps.fnd.txk.config.InstallService.invoke(InstallService.java:237)

               

                  at oracle.apps.fnd.txk.config.InstallService.main(InstallService.java:291)

               

               

               

              Cannot install Oracle Database Home

               

                  RW-50010: Error: - script has returned an error:   1

              RW-50004: Error code received when running external process.  Check log file for details.

              Running Database Install Driver for PROD instance

               

               

              Thank you

              • 4. Re: Facing an issue while installing EBS 12.2.0
                Jibu-Oracle

                Hi Kishore_Reddy,

                 

                You may refer some of known similar issues as per following Note to check if it helps

                12.2 E-Business Suite Applications DBA Install StartCD 50 Rapidwiz Fails on Database Tier Node with Error RW-50004 Group Membership: dba(Primary) User Does Not Have Group "dba" as its Primary Group (Doc ID 2095445.1)

                12.2 Install Fails With 'Fatal Error: TXK Install Service' And 'oracle.apps.fnd.txk.config.ProcessStateException: OUI process failed : Exit=254 See log for details' (Doc ID 1590656.1)

                12.2 Install on Windows Fails With Fatal Error 'RW-50010: Error: - script has returned an error: 1' and 'oracle.apps.fnd.txk.config.ProcessStateException: FileSys OS COMMAND Failed : Exit=2' on Windows (Doc ID 2113792.1)

                R12.2 Fails During Installation in RMAN stage, error: ORA-27300: OS system dependent operation:semget failed with status: 22 (Doc ID 1602105.1)

                 

                12.2 E-Business Suite Applications Installation Using Rapidwiz Fails With Error 'Fatal Error: TXK Install Service oracle.apps.fnd.txk.config.ProcessStateException: OPatch process failed" (Doc ID 2336585.1)

                 

                Hope this helps,

                 

                Thanks

                Jibu

                 

                • 5. Re: Facing an issue while installing EBS 12.2.0
                  Kishore_Reddy

                  Hi Jibu,

                   

                  Thanks for the docs.

                   

                  I will try to resolve and let you know if I still have any issue.

                   

                  Thank you

                  Kishore Reddy

                  • 6. Re: Facing an issue while installing EBS 12.2.0
                    Kishore_Reddy

                    Hi Jibu,

                     

                    I am unable to resolve the issue still facing the same issue.

                    According to the doc ID (Doc ID 1590656.1), i have removed all the files which were installed previously and re-installed though result is same.

                    According to the doc ID (Doc ID 2095445.1), user primary group is DBA.

                    Do you think am I missing something else ?.. The log is same as above.

                    The txk.install0.log says:

                    CAUSE: Syntactically incorrect response file. Either unexpected variables are specified or expected variables are not specified in the response file.

                       ACTION: Refer the latest product specific response file template

                     

                     

                     

                    Checking Temp space: must be greater than 500 MB.   Actual 259262 MBPassed
                    Checking swap space: must be greater than 150 MB.   Actual 16399 MBPassed

                    Preparing to launch Oracle Universal Installer from /tmp/OraInstall2018-03-27_04-18-14PM. Please wait ...[FATAL] [INS-10105] The given response file /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/cfgHome/response/DB_HOME/txkDB11gR2_11203.rsp is not valid.

                       CAUSE: Syntactically incorrect response file. Either unexpected variables are specified or expected variables are not specified in the response file.

                       ACTION: Refer the latest product specific response file template

                       SUMMARY:

                       - cvc-complex-type.2.4.a: Invalid content was found starting with element 'oracle.install.db.config.starterdb.gridcontrol.gridControlServiceURL'. One of '{oracle.install.option, oracle.install.db.ConfigureAsContainerDB, INVENTORY_LOCATION, UNIX_GROUP_NAME, oracle.install.db.InstallEdition, ORACLE_HOME, oracle.install.db.rac.configurationType, oracle.install.db.rac.serverpoolName, oracle.install.db.rac.serverpoolCardinality, oracle.install.db.isRACOneInstall, oracle.install.db.DBA_GROUP, oracle.install.db.BACKUPDBA_GROUP, oracle.install.db.DGDBA_GROUP, oracle.install.db.KMDBA_GROUP, oracle.install.IsBuiltInAccount, oracle.install.OracleHomeUserName, oracle.install.OracleHomeUserPassword, oracle.install.db.config.starterdb.SID, oracle.install.db.config.PDBName, oracle.install.db.config.pdbName, oracle.install.db.config.starterdb.memoryLimit, oracle.install.db.config.starterdb.password.SYS, oracle.install.db.config.starterdb.password.SYSTEM, oracle.install.db.config.starterdb.password.PDBADMIN, oracle.install.db.config.starterdb.managementOption, oracle.install.db.config.starterdb.omsHost, oracle.install.db.config.starterdb.omsPort, oracle.install.db.config.starterdb.emAdminUser, oracle.install.db.config.starterdb.emAdminPassword, oracle.install.db.config.starterdb.walletPassword, oracle.install.db.config.starterdb.enableRecovery, SECURITY_UPDATES_VIA_MYORACLESUPPORT, DECLINE_SECURITY_UPDATES, MYORACLESUPPORT_USERNAME, MYORACLESUPPORT_PASSWORD, PROXY_PORT, PROXY_USER, PROXY_REALM, oracle.installer.autoupdates.downloadUpdatesLoc}' is expected.

                     

                     

                    Stderr: </message>

                    </record>

                    <record>

                      <date>2018-03-27T16:18:23</date>

                      <millis>1522147703483</millis>

                      <sequence>24</sequence>

                      <logger>oracle.apps.fnd.txk.install</logger>

                      <level>SEVERE</level>

                      <class>oracle.apps.fnd.txk.config.InstallService</class>

                      <method>printError</method>

                      <thread>10</thread>

                      <message>oracle.apps.fnd.txk.config.ProcessStateException: OUI process failed : Exit=255 See log for details. CMD= /u01/EBS/staging/TechInstallMedia/database/database/runInstaller -waitForCompletion -ignoreSysPrereqs -force -silent  -responseFile /u01/EBS/db/PROD/11.2.0/temp/PROD_obiee16/cfgHome/response/DB_HOME/txkDB11gR2_11203.rsp

                    at oracle.apps.fnd.txk.config.OUIPatchActionNode.processState(OUIPatchActionNode.java:160)
                    at oracle.apps.fnd.txk.config.PatchActionNode.processState(PatchActionNode.java:187)
                    at oracle.apps.fnd.txk.config.PatchNode.processState(PatchNode.java:338)
                    at oracle.apps.fnd.txk.config.PatchesNode.processState(PatchesNode.java:79)
                    at oracle.apps.fnd.txk.config.InstallNode.processState(InstallNode.java:68)
                    at oracle.apps.fnd.txk.config.TXKTopology.traverse(TXKTopology.java:594)
                    at oracle.apps.fnd.txk.config.InstallService.doInvoke(InstallService.java:224)
                    at oracle.apps.fnd.txk.config.InstallService.invoke(InstallService.java:237)
                    at oracle.apps.fnd.txk.config.InstallService.main(InstallService.java:291)

                    </message>

                    </record>

                    </log>

                     

                    Thank you

                    Kishore Reddy.

                    • 7. Re: Facing an issue while installing EBS 12.2.0
                      Jibu-Oracle

                      It looks like previous install has not been completely removed before the new installation was started.

                      Ensure any previous install is completely deleted including any specific inventory references.

                       

                       

                      • 8. Re: Facing an issue while installing EBS 12.2.0
                        Kishore_Reddy

                        Yes Jibu, I have removed complete previous install including inventory. However, I will try to remove and reinstall it again.

                         

                        Thank you

                        • 9. Re: Facing an issue while installing EBS 12.2.0
                          Kishore_Reddy

                          Hi Jibu,

                           

                          I tried removing and installing still facing an issue.

                          Is there anything else that you could suggest me to overcome for this ?

                           

                           

                          CAUSE: Syntactically incorrect response file. Either unexpected variables are specified or expected variables are not specified in the response file.   ACTION: Refer the latest product specific response file template

                           

                           

                          Thank you

                          Kishore Reddy

                          • 10. Re: Facing an issue while installing EBS 12.2.0
                            VishnuVinnakota

                            Looks like an Inventory issue.. Whats the OS?

                             

                            • If Linux, find central inventory from /etc/oraInst.loc. Move oraInventory directory and restart..
                            • Clean up all previous installations, oratab etc.If you have other DBs and instances needed, take backup and restore later. Once installation is successful, you can always use runinstaller to fix inventory.
                            • Did you follow the stage building steps to apply the one-off patches also to stage?
                            • StartCD 51 should 12c DB not 11.2.0.3 so once check .. I am also verifying.
                            • Did you use this stage before anytime to successfully install or did you build stage now?

                            Thanks,

                            Vishnu

                            1 person found this helpful
                            • 11. Re: Facing an issue while installing EBS 12.2.0
                              Kishore_Reddy

                              Hi Vishnu,

                               

                              Did you follow the stage building steps to apply the one-off patches also to stage?

                              yes, I followed.

                               

                              • Did you use this stage before anytime to successfully install or did you build stage now?

                              No, this is a fresh one.

                               

                              I am trying reinstall it again after deleting everything from previous installer.

                               

                              Thank you

                              • 12. Re: Facing an issue while installing EBS 12.2.0
                                Kishore_Reddy

                                And aslo sorry fot the confusion my rapidwiz version is

                                 

                                 

                                And the DB version is 11.1.0.7

                                 

                                 

                                Thank you

                                Kishore Reddy

                                • 13. Re: Facing an issue while installing EBS 12.2.0
                                  VishnuVinnakota

                                  Please download latest Start CD 51 and everything should go fine.

                                   

                                  1. Rebuild Stage once you unzip Start CD 51
                                  2. Cleanup everything
                                  3. Install 12.2.0
                                  4. Upgrade to 12.2.7 or 12.2.6 based on your requirement..

                                   

                                  Thanks,

                                  Vishnu

                                  • 14. Re: Facing an issue while installing EBS 12.2.0
                                    Kishore_Reddy

                                    Thank you Vishnu,.. Sure I will try form the beginning.

                                     

                                    Thank you

                                    Kishore Reddy

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