We have upgraded EBS R12.1.1 to R12.2.7
once upgrade done i can see a issue while opening the create service request form , error as FRM-40735 when create record trigger raised unhandled execution ora-01403
Navigation : tele service manager -service request -create service request
Please suggest if any idea's to resolve the issue.
i have checked source R12.1 and upgraded instnace R12.2 and identified the change
Asset maintainance check box required to enable in R12.2