Macro Space Management System - Database connection failed

3525975 May 8, 2018 6:50 AM

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Setup Step :

1. Install .NET 4.5
2. Oracle Client (Administration mode) 32 / 64 bit

3. Install Macro Space Management System (Only Administration module)

Config Step :

1. Config TNSName for Oracle client

2. Config Database connection (MSMDBConfigTool.exe) - This step (Configuration saved successfully)

3. Start Administration module - error (Database connection failed)

I need help for solve this error.

Thank you.

Pattanapol.L

1. Re: Macro Space Management System - Database connection failed

cormaco May 8, 2018 11:21 AM (in response to 3525975)

This is not the right forum for your problem, you should move it to a product related forum.

Have you checked if your TNS setup is working? You can try TNSPING <TNSNAMES entry>
If that is working check what you have entered in the config tool.

Other than that you need to post more detailed information if you want more help.
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