1 Reply Latest reply on May 24, 2018 1:23 PM by Phulsebosch

    clearing blocks

    2714574

      Hi All,

       

      There was a business rule that was run that has create missing block on. When the users ran the business rule it created blocks it created a bunch of non valid intersections. the reason this became an issue is because there s a formula on the webforms that is refrencing these empty blocks and generating 0's and all the non valid intersections are showing on the forms. I cleared blocks and it seems to clear data. I am not sure on how to proceed troubleshooting this? any help or advice is much appreciated.

       

      Thanks.

        • 1. Re: clearing blocks
          Phulsebosch

          Hello,

           

          There is a big difference between a block with 0 values and an empty block with #missing values.

          If you want to get rid of the 0 values, you have to run a calc script which sets them to #missing. Something like actuals = (actuals/actuals)*actuals; . There are examples in this forum.

           

          If you want to get rid of the #missing blocks and this is a structural problem (you can not change the script for some reason), then you can do a housekeeping task in the maintenance window. This would involve to export all data and then clear the database and as last step a data load of the export file.

          The best thing is to avoid this from happening, but this would be something very specific to your situation.

           

          HTH.

           

          Regards,

          Philip Hulsebosch