1 Reply Latest reply on Jun 14, 2018 2:18 PM by Carmaine Cotham

    Insight - Email reports?

    3428583

      Hello

       

      how can I be subscribed by email to a single campaign report (without Analyser license, only regular license) in the new Insight. I'm not able to filter and select a single campaign when I create the Agent...

       

      I just need to have the same reporting by email that I had in the Classic Insight.

       

      Thanks.

        • 1. Re: Insight - Email reports?
          Carmaine Cotham

          Unfortunately, at this moment, I don't believe that is possible. I registered a support ticket a couple of weeks ago about the same issue and was told:

           

          "As per our conversation, that is correct that a user without the Analyzer license would not be able to create/edit/customize any out of the box report in the New Insight. This is why the amount of Analyzer licenses for an instance has been expanded to accommodate the limitation."

           

          This is a huge bummer as it means that functionality that we previously had in Classic has been taken away. Hopefully, this is something that can be addressed and resolved in the future but I'm not holding my breath.