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SmartView for Excel 2016

3362309Jul 5 2018 — edited Jul 12 2018

Hi,

Our company has been licensed with Oracle Smart View version 11.1.2.5.520.  Does this version work for users with Excel 2016?  I'm having issues installing Smart View for these users.  Once installed they are unable to see the Smart View tab within Excel.

Any advise will be greatly appreciated.

Thank you


Stewart

Comments

Jeo123

Yeah, it's compatible.  Our servers have 2016 on them and smartview works just fine.

Check your excel security settings to make sure it's not blocking the add in.  You can also try going to the Data Tab, selecting Edit Connections, and clicking open source on the HsTbar connection.  Usually if there's a problem, you'll get an error when you try to do that and it can point you in the right direction.

Abdul Sherif-Oracle

Yes, Supported. You could refer the article for support matrix for Smartview

Support Matrix and Compatibility FAQ (Doc ID 1923582.1)

You could check if the addin is in the 'disabled  items' under excel options -> add-ins

ChrisTurnbull

You can also look into the EXCEL> Options> Add in's and ensure the Comm ADDIN and EXCEL add in are both active (and not disabled as mentioned above).

Also you can confirm the Load Behavior in the COM Add in is set to Load at Startup, should it not be loading.

Capture.PNG

SureshM-Oracle

You can take a look into SmartView v11.1.2.5.520(Patch 22338240) readme document that states the following:

pastedImage_0.png

Chris Badenhorst

Hi

Check that ‘Disable all Application Add-ins’ is un-ticked in Excel Options => Trust Center => Add-ins

Also, put the LoadBehavior registry key value under Hyperion.CommonAddin in Registry Editor to 3

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Locked on Aug 9 2018
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