8 Replies Latest reply on Aug 13, 2018 11:32 AM by 3469017

port overview not showing exadata 12em. Only through put is showing

3469017 Aug 7, 2018 8:31 AM

port overview not showing exadata 12em. Only through put is showing for IB switch. kinldy let me know how to troubleshoot it

1. Re: port overview not showing exadata 12em. Only through put is showing

SPA09 Aug 7, 2018 10:18 AM (in response to 3469017)

Hi,

could you please describe in whole sentences what the problem is.
Also we need machine, Software, Versions etc.

regards
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2. Re: port overview not showing exadata 12em. Only through put is showing

3469017 Aug 7, 2018 10:44 AM (in response to SPA09)

Hi,
i have a infinite band switch in which the status is showing as Up and running and also shows 18ports are connected . it also show the throughput also.. Below throughput we should see the port which are up and also there is a port overview tab where we will see the list of info like port name ,speed and all.. These details are showing blank although the status is UP. Can you help me.

OEM version is 12c release 5
switch type is showing as leaf
version is showiing as 2.2.7.1
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3. Re: port overview not showing exadata 12em. Only through put is showing

SPA09 Aug 7, 2018 12:40 PM (in response to 3469017)

Hello,

okay it is a bit more clear but we use CC 13c so I can't directly compare.
May be you check on the command line with "infinicheck"
normally found under /opt/oracle.SupportTools/ibdiagtools/infinicheck

The infinicheck utility reports the base InfiniBand performance between servers in Oracle Exadata Database Machine, such as expected minimum throughput between the database server and cell, cell and cell, and database server and another database server.

Another way is to use in CC the Server view there are all network interfaces shown with detailed informations

regards
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4. Re: port overview not showing exadata 12em. Only through put is showing

3031110 Aug 10, 2018 2:40 PM (in response to 3469017)

Hi ,

Do you mean Port Overview is empty or the Port Details?
1)If you mean the Port Overview , when you move your mouse pointer over each port, it should display the error, throughput and state details, Is this empty?
or
2)Port details which will be displayed as tabular format is empty?

Regards,
Nethaji Elango
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5. Re: port overview not showing exadata 12em. Only through put is showing

3469017 Aug 10, 2018 2:45 PM (in response to 3031110)
Hi,
Yes port details and port overview is missing as both are showing blank.

Below things are checked also

1. Agent is up and uploading
2. Target switch (in question) is up and running. Even we can manually collect the metric using “emctl config agent runCollection” command
3. We are able to see all metric data in metric browser
4. Issue is this collected metric data is not getting displayed on the console.
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6. Re: port overview not showing exadata 12em. Only through put is showing

3031110 Aug 10, 2018 3:02 PM (in response to 3469017)

Hi ,

If the metric browser is showing the data, then we need check through SR if there is any bug on this.
1)what is your Exadata plugin version?
2)Have you tried removing and adding this target again?

Regards,
Nethaji Elango
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7. Re: port overview not showing exadata 12em. Only through put is showing

3031110 Aug 10, 2018 3:37 PM (in response to 3469017)

Hi ,

Also ,
click on

Infiniband Swith --> Monitoring --> Metric collection Errors

and check whether you have any errors pending for the metric collection

Regards,
Nethaji Elango
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8. Re: port overview not showing exadata 12em. Only through put is showing

3469017 Aug 13, 2018 11:32 AM (in response to 3469017)

The current version of exadata plugin is 12.1.0.6.0 and I don’t see any metric collection errors.
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