We were previously using a tool called Siteminder to pass in header variables. This has worked for years. We are moving to a new tool called PingAccess. On our Development environment, it is passing the same header variable (name is identical). The variable is visible via owa_util.print_cgi_env on a public page with no authentication required.
However it is not being passed in to application authentications. Username and :APP_USER shows up as "nobody".
Is there another step that needs to be taken in order for this to work? We were hoping that since the header variable was the same name it would continue to function/