Hello Leaders ,
Suddenly i faced the below error when try to login to the application even the admin user is having that issue
EPMCSS-00301: Failed to authenticate user. Invalid credentials.
Enter valid credentials
Description: An error occurred processing the result from the server
i found a solution which can help as the below
Issue is how can i login to the shared services since i cant open the workspace , and is there any suggestion from your side to help fixing that issue
I am using EPM on prim 126.96.36.199
First delete cache and tmp folders from foundation managed server and also delete browser cache. Try to login, if not logged in check out logs to find any error is recorded.
If you are not able login with your credentials, try to change password from backend schema tables and try to login.