2 Replies Latest reply on Nov 9, 2018 7:09 PM by Sreek-Oracle

    System Hung Due to mptsas_ioc_task_management Command Completion Failed

    2646834

      On x86 platform:

       

      Messages:

       

      Apr 24 18:19:15 scsi: [ID 107833 kern.notice] /pci@9100/pci@4/pci@0/pci@0/scsi@0 (mpt_sas4):

      Apr 24 18:19:15 mptsas_ioc_task_management command completion failed

      Apr 24 18:20:20 scsi: [ID 107833 kern.notice] /pci@9100/pci@4/pci@0/pci@0/scsi@0 (mpt_sas4):

      Apr 24 18:20:20 mptsas_ioc_task_management command completion failed

       

      Core file:

       

      Thu May 3 13:02:42 2018| Info: Path Bus 3084 Tgt 50000975A8131CC8 Lun 9 to 000297801223 is alive.

      Thu May 3 13:17:12 2018| /pci@8100/pci@4/pci@0/pci@0/scsi@0 (mpt_sas0):

      | mptsas_ioc_task_management command completion failed

      Thu May 3 13:18:14 2018| /pci@8100/pci@4/pci@0/pci@0/scsi@0 (mpt_sas0):

      | mptsas_ioc_task_management command completion failed

      Thu May 3 13:31:40 2018|

      | panic[cpu0]/thread=2a10000bb80:

      Thu May 3 13:31:40 2018| Panic - Generated at user request

       

      For SPARC Platform there is a solution here:

      https://support.oracle.com/epmos/faces/DocumentDisplay?_afrLoop=183060948504281&parent=EXTERNAL_SEARCH&sourceId=PROBLEM&…