0 Replies Latest reply on Nov 2, 2018 3:30 PM by the_assface

    SmartUpdate Issues

    the_assface

      Hello, I recently installed WLP 10.3.6 and need to apply latest patches.  Initially the earlier version (3.2 I think) of SmartUpdate loaded and showed patch but would not connect to internet and authenticate support ID and pull patches so I manually downloaded and pulled them into the bsu\cache_dir and they did not show up in SmartUpdate.  Researching the issue told me to update SmartUpdate to 3.3 version.  I did that and it loads while hanging and then eventually give error that it could find no product installations.   I don't see where it logs anything so not much help there....any ideas?