Hello, I recently installed WLP 10.3.6 and need to apply latest patches. Initially the earlier version (3.2 I think) of SmartUpdate loaded and showed patch but would not connect to internet and authenticate support ID and pull patches so I manually downloaded and pulled them into the bsu\cache_dir and they did not show up in SmartUpdate. Researching the issue told me to update SmartUpdate to 3.3 version. I did that and it loads while hanging and then eventually give error that it could find no product installations. I don't see where it logs anything so not much help there....any ideas?