0 Replies Latest reply on Nov 3, 2018 9:54 PM by 3026512

    IFC8 WWW Not populating Member Lvl codes and discounts

    3026512

      Hi !

       

      I have a challenge on actual property regarding PMS (or IFC8) not populating member lvl codes to allow enhanced internet discounts for Marriott rewards and spg members, for any level. Docomo Intertouch, the hsia vendor has realized that the codes for discounts (P6,X4,X5.M1) were not configured on their side, which has been already done. Eitherway, at every new rewards member check-in, the codes are not migrating from reservation to freedom portal and the guest is charged for enhanced internet usage.

       

       

      I would like to understand what can be done to get this solved.