1 Ответить Последний ответ: 07.11.2018 21:54, автор: Sergiusz Wolicki-Oracle

    how to get old service request for different support identifier

    3756291

      how to get old service request for different support identifier which I have removed?

        • 1. Re: how to get old service request for different support identifier
          Sergiusz Wolicki-Oracle

          I do not know if there is a formal support procedure for this. However, if you were listed as the contact person for that old SR and you are still a contact for the same company, just with a different support ID, then I assume you should be able to get the text of the old SR by logging a new SR with the current support ID and describing your request.

           

          You may want to ask this question in a My Oracle Support Community (MOSC) space.

           

          Thanks,
          Sergiusz