1 Reply Latest reply on Nov 18, 2018 10:34 AM by asim cholas

    How to calculate Business Hours in a Report

    684461

      Hello All,

       

      I have a create_date column which is in date format. I need to calculate the SLA timings based on create_date column.

       

      I must exclude saturday and sunday and consider business hours like 8 am to 6 pm.

       

      I dont have time dimension and dont have rpd access to . I should do it report only.

       

      please help