1 Reply Latest reply on Nov 19, 2018 2:05 PM by EdStevens

    Inbox Bug

    Franck N

      Hi,

       

      the inbox is not displaying new messages since  5 days. (Testing from Chrome, Firefox, IE, Safari & Phone. Different Network and OS: Windows, Linux, mac).

      Even  after reading all messages it's  still stuck at 14 unread messages. on page refresh, it becomes 4 unread messages. After Logout and Login  again it displays 14 unread messages again.

       

      Could this bug be taken into consideration?

      any idea here Chitrasai1-Oracle.

       

      And no delete Cookies and Browser Data didn´t help.

       

       

      regards,

      Franck

        • 1. Re: Inbox Bug
          EdStevens

          Franck N wrote:

           

          Hi,

           

          the inbox is not displaying new messages since 5 days. (Testing from Chrome, Firefox, IE, Safari & Phone. Different Network and OS: Windows, Linux, mac).

          Even after reading all messages it's still stuck at 14 unread messages. on page refresh, it becomes 4 unread messages. After Logout and Login again it displays 14 unread messages again.

           

          Could this bug be taken into consideration?

          any idea here Chitrasai1-Oracle.

           

          And no delete Cookies and Browser Data didn´t help.

           

           

          regards,

          Franck

          FWIW, there are already at lest two other threads started on this same issue.  Before starting any problem report thread in this space, I always check first to see if someone else has already started a thread.  If so, instead of opening yet another one, I just participate in one already opened.

           

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