0 Replies Latest reply on Feb 8, 2019 7:37 AM by 3733733

    If I have PDO with two calls that came from different transformers and there is also a crew assigned

    3733733

      Quick question.

       

      If I have PDO with two calls that came from different transformers and there is also a crew assigned. The team is finding if you re-predict downstream with this scenario two events get created for each device with calls (correct) but the crew only is assigned to one of them (doesn't seem correct).  Is there a rule that governs this or is it some sort of defect?  Please share your suggestion