9 Replies Latest reply on Oct 2, 2019 2:48 PM by Christian Lupprich-Oracle

    Simphony & RFID for Guest Identification

    Christian Lupprich-Oracle

      What are the options with Simphony if a customer wants to use wristbands or other RFID media to validate guest information and post charges to the Guest rooms?


      • Customer arrives at outlet and presents wristbands/ RFID to F&B staff
      • F&B staff uses RFID reader to validate guest information in Opera and/or open check if possible (in-house guest, B&B package, etc.)
      • F&B staff can use guest´s wristband/ RFID as method of identification to send charges to room