1 Reply Latest reply on Mar 5, 2019 8:48 AM by Christian Lupprich-Oracle

    Simphony & Magnetic card for Guest Identification

    Christian Lupprich-Oracle

      What are the options with Simphony if a customer wants to use Room cards with magnetic stripe to validate guest information and post charges to the Guest rooms?


      Scenario:

      • Guest arrives at outlet and presents Room card to F&B staff
      • F&B staff swipes Room card to validate guest information in Opera and/or open check if possible (in-house guest, B&B package, etc.)
      • F&B staff can use Room card as method of identification to send charges to room
        • 1. Re: Simphony & Magnetic card for Guest Identification
          Christian Lupprich-Oracle

          In this scenario the PMS will send a pre-configured, so called "track 2 information" to the key vendor application; this data will be written to track 2 of the magnetic card at the check-in.

          At the POS the reader retrieves data from the Room card and presents the information directly to the application in the room charge or guest inquiry screen

           

          • The key vendor must support track 2 data
          • The hotel must purchase key encoders that supports writing data to track 2
          • Track 2 support must be enabled in the PMS
          • Oracle Hospitality POS hardware is available with magnetic strip reader, settings will be done in the POS configuration and in the Interface middleware (IFC8)