1 Reply Latest reply on Mar 6, 2019 7:03 AM by Nemoto Akito - Oracle-Oracle

    Cloud Reporting & Analytics

    Nemoto Akito - Oracle-Oracle

      What limitations exist in Reporting & Analytics cloud service?

       

      This particular customer has been extracting real time data from their on-prem Simphony 1.6 system throughout the day and putting it in a SQL database to merge with other data. Will their practices have to change?

       

      Is the only data export available the standard exports at EOD & EOW?

       

      How real-time are the dashboards available for viewing within R&A? Or are these reports all historical or are they seeing real-time information?

        • 1. Re: Cloud Reporting & Analytics
          Nemoto Akito - Oracle-Oracle

          Limitations is a difficult thing to describe. it's not designed to be an "anything you want" solution. there are some limitations with the custom analysis reports when you try to add too much data, or data from different subject areas.

           

          If this is a Simphony standard solution then they are limited to the 3 custom exports ran 3 times per day, with costs for each export. For premium its a cost per custom export. There are standard exports available (no Cost) that are run once per day and EOW.

           

          information on the standard exports can be found on docs.oracle.com

          https://docs.oracle.com/cd/E71871_01/doc.90/e90896.pdf

           

          the RA 9.0 dashboards and all data inside RA is near real time data. as long as the site is connected to the internet and the data center the data is posted generally within seconds and available in RA, this also goes for the inmotion mobile application. the dashboards are capable of handling historical data as well as "today". depending on the particular dashboard there may be limitations on the view selected and how the data is presented in real time. i.e. day part breakfast vs lunch at 11:30am would have complete data for breakfast and partial data for lunch. But, both sets of data could change if items are refunded or altered later in the day.