0 Replies Latest reply on Apr 11, 2019 7:01 PM by 4dd45e7d-c531-4cef-bcb6-9b441e03d1bd

    Intermittent Java Webstart launch issue for some users

    4dd45e7d-c531-4cef-bcb6-9b441e03d1bd

       

      This is happening for some users(others are fine). They get this error 3 or 4 times, and then it launches.

      They are using following java version:

       

      The java cache is in the following location, and it does not match the location of the error message:

      C:\Users\<userid>\AppData\LocalLow\Sun\Java\Deployment\cache\6.0

       

      Another observation is that even after they successfully launch, the application does not show up in the Java Cache viewer. For the users that works fine, once the application is launched once successfully, the application name shows up in the Java Cache Viewer.

       

      Any thoughts?