3 Replies Latest reply on May 20, 2019 5:56 AM by Abrar Hussain

User unable to access webcenter portal

Abrar Hussain May 9, 2019 8:55 AM

Hi All,

A user has moderator role in 6 portal and he is unable to access the portals.

I being a weblogic user(Admin user) can add any user with any role.

So, I added a moderator role to X user and X user is able to access the portals successfully with moderator rights.

I also tried removing the user and adding again with moderator rights,but in vain.

Still,user cant access.

Any Suggestions,Please.

Regards

Abrar

1. Re: User unable to access webcenter portal

Daniel Merchán May 13, 2019 6:52 AM (in response to Abrar Hussain)

Hi,

What version of Oracle WebCenter Portal are you working on?
From this point we can start wondering if there is any kind of corruption happening in the Policy Store configured.

Kind regards.
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2. Re: User unable to access webcenter portal

Sreedhar-Oracle May 17, 2019 4:31 AM (in response to Abrar Hussain)

Hi Abrar,

Please update us with the version of portal as suggested by Daniel and let me know whether this issue is specific to Moderator role or any role.
Let me know what is the error message when accessing the portal when you delete and assign the same role.
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3. Re: User unable to access webcenter portal

Abrar Hussain May 20, 2019 5:56 AM (in response to Abrar Hussain)

Hi Daniel and Sreedhar,

Issue is resolved.
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