USB scanners cannot be used for automatic item ring up as the scanned data will be put into the keyboard queue (keyboard emulation) -
you will have to use a 3rd party software to convert USB to serial if you want to ring up items automatically.
We are using USB scanner only for fields normaly filled by the operator like number entry for G&L or similar -
sometimes also with item NLU function (but only if there are really few items to scan and the scanner exists from the legacy system)
Hope this helps
thanks for aswerring.
in RES3700 we do use usb scanners, but customer wants to migrate to simphony, and this would be a major issue if usb scanners are not compatible.
customer scans vouchers for discount
I would recommend to
a) setup your Simphony LAB with a similar configuration and test with the customers scanner & coupons
b) check if Zebras USB CDC driver will do the trick: https://www.zebra.com/us/en/support-downloads/software/drivers/usb-cdc-driver.html (of course no warranty for nothing)
c) do both ;-)