1 Reply Latest reply on May 21, 2019 1:20 PM by Michael.R.Taylor-Oracle

    Mac Update Client Fails to Detect Change In IP Address

    960c9e5b-524b-4d26-8af8-32595c501b8d

      Dyn Updater 5.4.8, MacOS 10.14.5

       

      And, yes, I have already tried uninstalling and reinstalling the update client. I have tried older update clients:

       

      Here's a list of recent instances where the update client has failed to detect a changed IP address:

       

      Fri May 10 06:49:13 +07 2019 DynIP 101.51.226.129 IP 101.109.121.37 Dyn IP Fail

      Sat May 11 06:50:29 +07 2019 DynIP 101.109.121.37 IP 101.51.3.93 Dyn IP Fail

      Mon May 13 06:52:57 +07 2019 DynIP 101.51.200.157 IP 101.51.60.118 Dyn IP Fail

      Wed May 15 16:01:04 +07 2019 DynIP 188.123.125.141 IP 101.51.67.123 Dyn IP Fail

      Thu May 16 17:19:52 +07 2019 DynIP 101.51.80.171 IP 101.51.218.132 Dyn IP Fail

      Mon May 20 10:24:41 +07 2019 DynIP 188.123.125.141 IP 101.51.69.224 Dyn IP Fail

      Mon May 20 15:25:00 +07 2019 DynIP 188.123.125.141 IP 101.51.69.224 Dyn IP Fail

      Mon May 20 17:25:07 +07 2019 DynIP 101.51.69.224 IP 101.51.39.58 Dyn IP Fail

      Mon May 20 18:25:11 +07 2019 DynIP 101.51.69.224 IP 101.51.39.58 Dyn IP Fail

       

      Please note that it doesn't always fail and often, eventually, finds the correct new IP. Also, note that I compare the Dyn IP with the real IP only once an hour, so many failed instances will not appear in the above list.

       

      I have saved the log but can't figure out how to attach it.