1 Reply Latest reply on Jun 11, 2019 7:41 PM by DraganT.

    Sending secure E-Mails using APEX_MAIL fails with ORA-29019: The protocol version is incorrect.

    DraganT.

      Hi

      Sending secure E-Mails using APEX_MAIL from an Apex application fails with the error message "ORA-29019: The protocol version is incorrect".
      On the other hand sending an email using UTL_SMTP is successful. In both cases we use the same SMTP settings.

       

      We are using a Mail Server of Amazon Workmail/SES, and we configured these parameters under instance settings - Email:

       

      SMTP Host Address: email-smtp.eu-west-1.amazonaws.com
      SMTP Host Port: 587
      SMTP Authentication Username: UserName
      SMTP Authentication Password: Pw
      Use SSL/TLS: Yes
      Default Email From Address: mail@example.com
      Maximum Emails per Workspace: 1000

       

      We created a Wallet and added required certificate. Under instance settings - Wallet we set:

      Wallet Path : file:C:\....
      Wallet Password: Pw

       

      We use Oracle Database 18c Express Edition Release 18.0.0.0.0 and Application Express 18.2.0.00.12.

       

      Can someone please assist us to get this working. Any help is appreciated.

       

      Thanks
      Dragan