Hi

Sending secure E-Mails using APEX_MAIL from an Apex application fails with the error message "ORA-29019: The protocol version is incorrect".
On the other hand sending an email using UTL_SMTP is successful. In both cases we use the same SMTP settings.

We are using a Mail Server of Amazon Workmail/SES, and we configured these parameters under instance settings - Email:

SMTP Host Address: email-smtp.eu-west-1.amazonaws.com
SMTP Host Port: 587
SMTP Authentication Username: UserName
SMTP Authentication Password: Pw
Use SSL/TLS: Yes
Default Email From Address: mail@example.com
Maximum Emails per Workspace: 1000

We created a Wallet and added required certificate. Under instance settings - Wallet we set:

Wallet Path : file:C:\....
Wallet Password: Pw

We use Oracle Database 18c Express Edition Release 18.0.0.0.0 and Application Express 18.2.0.00.12.

Can someone please assist us to get this working. Any help is appreciated.

Thanks
Dragan