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I tried asking a question to customer support and received a fully automated answer that had nothing to do with my question.
Oh yes, that's a painful experience I also had to make.
It's really a shame for such a company. It looks like they are only after making money, and/or to get rid of private consumers.
I do not seem to find any comparable solutions that provide simple dynamic dns support for my host names.
Really? Then check for example this list which contains a lot of Dynamic DNS services, almost even for free. (Not all of them are DDNS services, and not all of them are for free.)
I'm in the same situation. I've been using Dyn for over 10 years for my domain registration and DNS, then out of the blue I get the email stating they are EOL the standard DNS I paid for just 11 days earlier... So we are meant to transfer this to the Oracle Cloud Infrastructure (how much? The website offers a baffling array of products which are not relevant to me - I just need a domain registration and a DNS). From looking at how to transfer the DNS I need to close the Dyn service. Do I get a refund? (I just paid for the service!)