5 Replies Latest reply on Aug 15, 2019 6:46 AM by Srinath Menon-Oracle

    IBR application is down. !csProviderCannotFindExternalDataSource,CSDS

    3398119

      Hi

       

      Seeing below error at IBR startup and the IBR server is started but the IBR application is not running.

      CSDS is mapped for CS server. But not sure why its giving error at IBR startup.

       

      Tested the CSDS datasource and its connecting on Admin Console.

       

      Below are the logs.

      What might be causing this issue?

       

      ####<Aug 13, 2019 2:05:39,818 PM CDT> <Error> <ServletContext-/ibr> <SERVER> <IBR_server1> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <57009645-9010-4110-9bf6-bb935b7ff94c-0000000c> <1565723139818> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000000> <There is an initialization failure during start up of UCM.>

      ####<Aug 13, 2019 2:05:39,818 PM CDT> <Error> <ServletContext-/ibr> <SERVER> <IBR_server1> <[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <57009645-9010-4110-9bf6-bb935b7ff94c-0000000c> <1565723139818> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000000> <Could not start server of type 'server' at default relative web root URL 'cs'.

      javax.servlet.ServletException: Could not start up IDC server deployment.

      at idcservlet.ServletUtils.initializeContentServer(ServletUtils.java:1804)

      at idcservlet.ServletUtils.startAndConfigureServer(ServletUtils.java:678)

      at idcservlet.ServletUtils.initializeAllServers(ServletUtils.java:605)

      at idcservlet.IdcFilter.initContentServer(IdcFilter.java:177)

      at idcservlet.IdcFilter.init(IdcFilter.java:156)

      at weblogic.servlet.internal.FilterManager$FilterInitAction.run(FilterManager.java:400)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: java.io.IOException: Oracle WebCenter Content failed to initialize inside its servlet environment.

      at intradoc.idcwls.IdcIntegrateWrapper.initializeServer(IdcIntegrateWrapper.java:139)

      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

      at java.lang.reflect.Method.invoke(Method.java:498)

      at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: intradoc.common.ServiceException: !csProviderUnableToInitialize,SystemDatabase

      at intradoc.server.IdcSystemLoader.loadProviders(IdcSystemLoader.java:2868)

      at intradoc.server.IdcSystemLoader.initProviders(IdcSystemLoader.java:2417)

      at intradoc.server.IdcSystemLoader.finishInit(IdcSystemLoader.java:407)

      at intradoc.server.IdcSystemLoader.init(IdcSystemLoader.java:341)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: intradoc.data.DataException: !csDbUnableToInitalize,SystemDatabase!csProviderCannotFindExternalDataSource,CSDS

      at intradoc.jdbc.JdbcManager.init(JdbcManager.java:92)

      at intradoc.jdbc.JdbcWorkspace.init(JdbcWorkspace.java:79)

      at intradoc.provider.Provider.init(Provider.java:72)

      at intradoc.server.IdcSystemLoader.loadProviders(IdcSystemLoader.java:2858)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: intradoc.data.DataException: !csProviderCannotFindExternalDataSource,CSDS

      at intradoc.provider.ProviderPoolManager.computeExternalConnectionObject(ProviderPoolManager.java:232)

      at intradoc.provider.ProviderPoolManager.init(ProviderPoolManager.java:130)

      at intradoc.jdbc.JdbcManager.init(JdbcManager.java:79)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: intradoc.common.ServiceException: !csUnableToExecMethod,lookup

      at intradoc.common.ClassHelperUtils.convertToStandardException(ClassHelperUtils.java:202)

      at intradoc.common.ClassHelperUtils.convertToStandardExceptionAndThrow(ClassHelperUtils.java:179)

      at intradoc.common.ClassHelperUtils.executeMethodConvertToStandardExceptions(ClassHelperUtils.java:275)

      at intradoc.provider.ProviderPoolManager.computeExternalConnectionObject(ProviderPoolManager.java:221)

      .........................................................................................

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      Caused By: javax.naming.NameNotFoundException: Unable to resolve 'CSDS'. Resolved ''; remaining name 'CSDS'

      at weblogic.jndi.internal.BasicNamingNode.newNameNotFoundException(BasicNamingNode.java:1292)

      at weblogic.jndi.internal.BasicNamingNode.lookupHere(BasicNamingNode.java:354)

      at weblogic.jndi.internal.ServerNamingNode.lookupHere(ServerNamingNode.java:227)

      at weblogic.jndi.internal.BasicNamingNode.lookup(BasicNamingNode.java:214)

      .........................................................................................

      at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420)

      at weblogic.work.ExecuteThread.run(ExecuteThread.java:360)

      >

      ####<Aug 13, 2019 2:05:39,886 PM CDT> <Info> <Deployer> <SERVER> <IBR_server1> <[ACTIVE] ExecuteThread: '5' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <57009645-9010-4110-9bf6-bb935b7ff94c-0000003b> <1565723139886> <[severity-value: 64] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-149059> <Module ocsh of application Oracle UCM Help is transitioning from STATE_PREPARED to STATE_ADMIN on server IBR_server1.>