2 Replies Latest reply on Aug 15, 2019 7:25 AM by Madhu1977

    email content conversion issue on Oracle capture 12.2.1.3

    Madhu1977

      Oracle capture 12.2.1.3 installed with latest PSU patches. Operating System is Oracle Linux 7.6 64 bit.

       

      When an email is sent with PDF attachment, the conversion processor is able to convert the document successfully into TIFF. However, the email content (which is shown as an eml file) is converted with garbled text / fonts.

       

      Installed all the fonts like ghostscript,ttf bitmap etc and they are referred in the path locations.

       

      However, the email content is not showing the correct text.

       

      Anyone faced this issue and have a work around or resolution, please let me know.

       

      Regards,

      Madhu