did you open a SR with Support for these issues?
Please send me the SR numbers ("...many incidents") per eMail, so we can forward to our hardware department for a research.if y
Please note, if you are running into such issues, open a SR for each incident, that´s the only way, things can be pushed ...
Sorry for the delayed reply. There are 4 incidents reported from 2 different sites where they have proper power establishment along with UPS supplies to individual workstations. Below are the SR numbers we opened for them.
SR 3-21286571831 - MHR
SR 3-21286173131 - MHR
SR 3-21285800301 - Liquid Sky
SR 3-21285800318 - Liquid Sky
Thank you for the information and support.
I´ve sent a request to the HW group - please standby
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On MOS, patch 30478140 has the updated firmware and a readme to address this issue.
Apply this patch to Workstations 610 (Part # 7331285, Intel Atom 4GRAM, 64G SSD, Win 10 IoT Enterprise) within the following serial number range: 8249102806 through 9121118981.
- For maximum benefit apply this patch before the system is booted in to Windows for the first time (as taken out of the box).
- This patch can also be applied to systems that are already installed and running.