0 Replies Latest reply on Oct 8, 2019 5:24 AM by Ninan John

    HTNG - How to enable 'Guest Service Status' to send message to Ext. Sys.

    Ninan John



      We have received a request from a property on Opera V5.5.0.17 using HTNG-Triton interface, to send Guest Service Status (Opera PMS > Room Management) to Knowcross system.


      I had checked Oracle HTNG manual and found 'Send Queue Room Information' and 'Send Room Status update' are the supported functionality for Housekeeping messages. Also checked Business Events setup for Housekeeping and found no Business Elements.


      Is there any workaround to configure this? Please advise.


      Thanks & Regards,