4 Replies Latest reply on Oct 28, 2019 9:11 AM by Mohammed Ali A. Syed

    Requisition Approval Notification




      Could you suggest on below, how to troubleshoot. This scenario happened for 2 requisitions.


      Requisition # 23567 was submitted by planner to the Approver, and the Approved the Req # 23567 but, again it sent back to same approver for another approval.

      In the requisition form, Tools -- Action History


      Seq    Action     Performed_by  Note


      4                        Chris

      3        Approve  Chris                Approve

      2        Approve  Chris                Approve

      1        Approve  Chris                Approve


      it happened 3 times and again for 4th time it went to Approver for approval. Req is still in In Process status.

      Customer is using AME.