5 Replies Latest reply on Feb 13, 2020 8:27 PM by bp9109

Is there a way to have EWPS return Warnings and Errors?

DaveS Oct 26, 2019 12:49 PM

We are currently running ODSE 12.6. We have a very simple configuration of Tomcat / Docupresentment / Documaker Standard.

We are using doPublish to pass in XML; it responds with base64 encrypted files.

The problem is: when Documaker encounters an error, all we get back in the web service response is EWPS failed. Contact your Administrator. If I run the same XML using GenData / GenPrint, the error.log contains all of the warnings / errors.

Is there a way to get EWPS to respond with those Warnings / Errors?

Thanks!

Dave

1. Re: Is there a way to have EWPS return Warnings and Errors?

bp9109 Nov 8, 2019 8:12 PM (in response to DaveS)

Are you asking in general or are you working on a specific problem? I'm asking because we're running into a problem using that same workflow. We request an XML response from doPublish and the base64 string it returns has illegal characters after the padding. It errors in EWPS before we can handle it in our application's code.

Was just curious if you were seeing the same thing.
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2. Re: Is there a way to have EWPS return Warnings and Errors?

DaveS Nov 12, 2019 6:15 PM (in response to bp9109)

I was asking more in general. For example. if I pass an XML with an invalid Key1 / Key2 combination, I get a generic 'EWPS failed. Contact your Administrator' response. I'd like it to tell me what the error actually is, like what is written in the error.log file on the disk.

Unfortunately (or fortunately!) I have not seen the illegal characters that you are in the base64.

Dave
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3. Re: Is there a way to have EWPS return Warnings and Errors?

AndyL-Oracle Nov 14, 2019 6:51 PM (in response to DaveS)

Dave,
Does it appear to take a significant amount of time before EWPS has failed? It could be that EWPS has timed out waiting for a response. Usually if EWPS has error details at hand it will respond with the same.
-A
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4. Re: Is there a way to have EWPS return Warnings and Errors?

1498228 Jan 23, 2020 4:56 PM (in response to bp9109)

If you happen to be running 12.6.2 shared objects then this Bug that I help get created may be your problem: Bug 30800079 - SHARED OBJECTS 12.6.2 CAUSES ISSUES ON ENCODING MESSAGE
If you have the chance to downgrade shared objects to 12.6, then the invalid base64 encoding goes away.
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5. Re: Is there a way to have EWPS return Warnings and Errors?

bp9109 Feb 13, 2020 8:27 PM (in response to 1498228)

Thanks! I just saw this reply yesterday, but before I could try to roll back that version my Oracle ticket got updated saying they found that it was a bug in dsw32.dll and linking me to a new hotfix. Patch # is 30544800 if you'd like to ask them for it. It requires a password right now.
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