Hi ebaa027f-952c-4395-9345-9a4fcf646579, I would recommend manually making payment to assure that your services do not lapse. From there you can try to remove then readd the card information on file as it may resolve the issue for future payments.
To change your stored billing details please remove existing credit card information and re-enter it with the desired updates.
To accomplish this:
- Login to your account at https://account.dyn.com
- Select 'Profile / Vouchers' under the 'Billing' tab
- Click 'Delete' for the existing credit card(s)
- Click 'Add Credit Card' and complete the necessary fields
- Select 'Auto Renew Settings' under the 'Billing' tab
- Set service(s) to renew using the new credit card
Oracle + Dyn