9 Replies Latest reply on Nov 14, 2019 8:56 PM by 4080079

    OEM OPs Centre Fails To Install

    4080079

      Currently trying to install OEM OPs Centre 12c R4 on a new sparc machine running factory install S11.4.

       

      I haven't provided a username/email address on first steps (planing on configuring OCM later). Problem is, the install fails at a pre-req's stage (even though OCDoctor reports fine.

       

      Error as below

       

      ####################

      Failed Step:  Check for installation prerequisites.

      The following is a portion of the installer

      log which may indicate the cause of the error.

      If this does not indicate the cause of the

      error, you will need to view the full log

      file. More information on how to do that is

      available below.

      * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

       

       

      Executing: /usr/sbin/beadm mount s11_test_BE_39457 /var/tmp/opscenter/s11_test_BE_39457

      Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 uninstall //solaris/entire

      Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 install //solaris/entire

      Error: Failed to re-install package entire to BE s11_test_BE_39457

      Testing Shell Limits

      localhost is alive

       

       

      error: The configured Oracle Solaris 11 publisher, solaris, does not support

              the version of Oracle Solaris 11 that is installed on this system.

       

       

      Number of precheck error messages: 1, number of warnings: 0

       

       

      * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

      Please fix the problem and then try this step again.

      For a full log of the failed install see the file: /var/tmp/opscenter/installer.log.28166.

       

       

      t. Try this step again (correct the failure before proceeding)

      x. Exit

      Enter selection: (t/x)

      #########################

       

      Logfile show below

       

      ######################

      This vers, 11.4.11.0.1.4.0, is greater than or equal to 0.175.2.0.0.42.0

      /usr/bin/pkgrepo list -s http://pkg.oracle.com/solaris/release/  pkg://solaris/entire@11.4-11.4.11.0.1.4.0:20190712T004819Z

      pkgrepo returned error: 1

       

       

      Now test to see whether the solaris pub supports this version of solaris

      Executing: /usr/sbin/beadm create s11_test_BE_39457

      Executing: /usr/sbin/beadm mount s11_test_BE_39457 /var/tmp/opscenter/s11_test_BE_39457

      Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 uninstall //solaris/entire

      Executing: /usr/bin/pkg -R /var/tmp/opscenter/s11_test_BE_39457 install //solaris/entire

      Error: Failed to re-install package entire to BE s11_test_BE_39457

      Testing Shell Limits

      localhost is alive

       

       

      error: The configured Oracle Solaris 11 publisher, solaris, does not support

              the version of Oracle Solaris 11 that is installed on this system.

       

       

      Number of precheck error messages: 1, number of warnings: 0

      ############################

       

      uname -a

      SunOS UK1-SSE-OCEC-01 5.11 11.4.11.4.0 sun4v sparc sun4v

       

      This is on a sparc T7.

       

      pkg publisher

      PUBLISHER                   TYPE     STATUS P LOCATION

      solaris                     origin   online F http://pkg.oracle.com/solaris/release/

       

      Any help would be much appreciated as i cant seem to find any info that helps.

       

      Thanks

        • 1. Re: OEM OPs Centre Fails To Install
          EliazAnsari-Oracle

          Hello ,

          I have moved your thread to Enterprise Manager Ops Center .

          Kindest Regards,

          Ansari

          • 2. Re: OEM OPs Centre Fails To Install
            4080079

            Ahh, thanks.

             

            FYI, output for OCDoctor is below

             

            Ops Center Doctor 4.70  [SunOS11.4.11.4]

            ========== Checking 12c Enterprise Controller Requirements ... ====================

            OK: Size of Main Memory: 64000 MB

            OK: ZFS ARC cache is already limited

            OK: Size of swap space is good for local or remote database installation:  32767 MB

            OK: /tmp size is not limited in /etc/vfstab

            OK: Found enough disk space on /var/opt/sun/xvm (2.0T)

            OK: Found enough disk space on /opt (1013G)

            OK: Found enough disk space on /tmp (85G)

            OK: no running Cacao instance found

            OK: None or unique Cacao SMF instance found

            OK: All required packages are installed

            OK: No leftover package from OS Provisioning found

            OK: Connected to the Solaris repository successfully (http://pkg.oracle.com/solaris/release/)

            OK: Found only one pkg/server instance

            WARNING: Did not find /etc/netboot folder (Bug 15781475).

                     Run 'mkdir /etc/netboot' prior to installing the EC to avoid issues with Linux OS provisioning from this S11 colocated proxy.

                     You can ignore this message if you are not planning on using the colocated proxy for Linux OS provisioning.

             

             

            OK: Solaris 11 Update 11 is installed

            OK: Not Solaris 11.3.14|15|16

            OK: pkg://solaris/package/svr4 is installed

            OK: No known conflicting packages exist

            OK: Patches for extendedFILE library are installed

            OK: /etc/profile has the umask of 022

            OK: Verified correct umask

            OK: Network ports needed by Management node and Proxy are not in use

            OK: All required SMF services are online

            OK: Checked for ssh requirements

            OK: No SUNWjass installed

            OK: Checked for user & group 'webservd'

            OK: Checked for output messages from /etc/profile

            OK: No partially installed packages

            OK: prtdiag doesn't hang

            OK: This is not a T3 machine (if it was then a workaround may be needed)

            OK: No Solaris 11 leftover packages found

            OK: /usr/local does not exist.

            OK: Locales are OK ("en_US.ISO8859-15@euro")

            OK: No '*' in /etc/auto_home

            OK: Directory /guests does not exist.

            OK: Hostname *****doesn't resolve to 127.0.0.1

            OK: Hostname ***** resolves to 172.29.100.10 and back properly

            OK: localhost resolves to 127.0.0.1

            OK: DNS does not unexpectedly resolve hostname '_default_'

            OK: No development build of cacao is installed

            OK: autofs service is online

            OK: package hmp-tools@2.2.1 is not installed

            OK: package driver/x11/xsvc is not installed

            OK: ulimit -Sn is 1024

            OK: ulimit -Hn is 65536

            OK: No leftover /var/js directory from a previous installation found.

            OK: No leftover SMF services from a previous OpsCenter EC, PC or Agent installation found.

            OK: Found 2 DB installation files for OpsCenter 12.3.1 or higher in /var/tmp/downloads

            OK: Found dedicated zpool(s) for the co-located Database

            • 3. Re: OEM OPs Centre Fails To Install
              Nik

              Hi.

              Publisher for Solaris configured for use direct internet repository.

              This system have  direct access to internet?  Can you ping pkg.oracle.com ?

              Regards,

                Nik

              • 4. Re: OEM OPs Centre Fails To Install
                4080079

                HI there, thanks for the reply.

                 

                Cant ping it, but then again i cant from my laptop either. Yup, internet access is through a proxy so i've set the http and https proxy env variables. pkd publisher details below

                 

                PUBLISHER                   TYPE     STATUS P LOCATION

                solaris                     origin   online F http://pkg.oracle.com/solaris/release/

                 

                I can curl to it (and other internet addresses so connectivity appears ok.

                 

                Interestingly. if i try to execute the commands which appear to fail (indicated in the log) the first is

                 

                # /usr/bin/pkgrepo list -s http://pkg.oracle.com/solaris/release/  pkg://solaris/entire@11.4-11.4.11.0.1.4.0:20190712T004819Z

                 

                This retrieves the catalog 'solaris' in X number of MB but then results in the following

                PUBLISHER NAME                                          O VERSION

                pkgrepo list: The following pattern(s) did not match any packages:

                        pkg://solaris/entire@11.4-11.4.11.0.1.4.0:20190712T004819Z

                 

                Not sure if that helps at all?

                • 5. Re: OEM OPs Centre Fails To Install
                  WollemiLover

                  Before I installed Ops Center about a year ago on 11.3, I downloaded my support repository certificate and key and configured access to the support repository.

                   

                  Here was the exact command I used to do that:

                   

                   

                  pkg set-publisher \

                  > -k ~/Downloads/pkg.oracle.com.key.pem \

                  > -c ~/Downloads/pkg.oracle.com.certificate.pem \

                  > -G "*" -g https://pkg.oracle.com/solaris/support/ solaris

                   

                  Also, I could not be sure from output you provided, did you run "OCDoctor# ./OCDoctor.sh --ec-prereq"   and fix any issues?

                   

                  • 6. Re: OEM OPs Centre Fails To Install
                    WollemiLover

                    And you'd need to include directives for configuring proxy since you are proxied.

                    • 7. Re: OEM OPs Centre Fails To Install
                      Nik

                      Hi.

                        http://pkg.oracle.com/solaris/release/   -It's base repository without any update.

                      But You have preinstalled solaris , that  more fresh then base SRU.

                         So You need connect to support repository  https://pkg.oracle.com/solaris/support/

                      Instruction how do it:  https://docs.oracle.com/cd/E37838_01/html/E60982/installkeycert.html

                       

                      But this possible only with active support contract.

                       

                      Regards,

                        Nik

                      • 8. Re: OEM OPs Centre Fails To Install
                        4080079

                        Thanks for the info there all. I'll update the publisher and see where i get from there. Will post back here either way.

                         

                        Thanks again

                        • 9. Re: OEM OPs Centre Fails To Install
                          4080079

                          Thanks all for the help, sorting out the publisher sorted my install issue. Cant believe i didnt spot the difference or support vs release!

                           

                          Cheesr