6 Replies Latest reply on Nov 22, 2019 2:30 PM by BluShadow

Inbox is not updated

mNem Nov 15, 2019 5:32 AM

Seems like the old issue is back. I am not able to see the latest posts. Is it just me???

1. Re: Inbox is not updated

mNem Nov 15, 2019 8:10 AM (in response to mNem)

Back to normal now.
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2. Re: Inbox is not updated

Christopher Jothi Nov 15, 2019 8:10 AM (in response to mNem)

May be you can check the Streams that you Follow. Can be a reason that Inbox Option got Unchecked inadvertently.
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3. Re: Inbox is not updated

BluShadow Nov 15, 2019 8:19 AM (in response to mNem)

I noticed this past week there was the occasional glitch where I'd read all my inbox but it was still showing (1) unread, and I had to click "Mark All Read" to get rid of it. As you say... it's the old issue, so just keep an eye out in case it becomes more consistent or worse.
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4. Re: Inbox is not updated

mNem Nov 15, 2019 9:56 AM (in response to BluShadow)

In fact, now I see a different problem.

when I refresh few times, it gets better and then goes back the above screen.

Something is not right ...
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5. Re: Inbox is not updated

Jim Finch-Oracle Nov 22, 2019 1:53 PM (in response to mNem)

Just got a notice that the Operations team is going to fix an issue in one of the Activity Engine server this weekend.

So Activity Engine related functionality like inbox, streams, news etc., will not be available from November 22, 6 PM pacific to November 25, 6 AM Pacific.

Hopefully, this fixes the problems with the inboxes.

Best,

Jim
System Admin
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6. Re: Inbox is not updated

BluShadow Nov 22, 2019 2:30 PM (in response to Jim Finch-Oracle)

Wow, that's a big fix if it's going to take 3 days.
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