2 Replies Latest reply on Nov 18, 2019 9:17 PM by 4135258

Need Auth Code for transferring domain name

4135258 Nov 16, 2019 11:48 PM

My domain status = unlocked, however Auth Code = *locked*

Comment says: "

As per ICANN, the domain is prohibited from transfers for the following reason:

Domain locked

For more information, see the ICANN policy. Please contact Customer Support for further inquiry or if you believe this is a mistake."

Tried userhelp@dyn.com and support@dyn.com and no response from either.

Can someone, please, let me know how can I get the authorization code so that I can get my domain name registration moved to a different registrar....

Thanks in advance,

Nash at bgdsoftware dot com

1. Re: Need Auth Code for transferring domain name

Michael.R.Taylor-Oracle Nov 18, 2019 1:06 PM (in response to 4135258)

Hi 4135258,

I have added you as a friend. Please accept and DM me with your username, domain in question and ticket number you received when contacting support and I will follow up on your behalf.

Mike
Oracle + Dyn
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2. Re: Need Auth Code for transferring domain name

4135258 Nov 18, 2019 9:17 PM (in response to Michael.R.Taylor-Oracle)

Mike - thanks for responding. I've no idea how to either accept your friend request (I did however have an option to invite you... which I did) or DM you (assuming that option might be available once you have a connection to someone) - went through whatever options are available, and can't see anything along those lines (ie "friend invitations" to accept or direct message some other user).

Automatically assigned DYN Case: 01159869
Domain: bgdsoftware.com

Let me know what else might be needed... or email me directly (OP) - that always works...

cheers,
Nash
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