I have added you as a friend. Please accept and DM me with your username, domain in question and ticket number you received when contacting support and I will follow up on your behalf.
Oracle + Dyn
Mike - thanks for responding. I've no idea how to either accept your friend request (I did however have an option to invite you... which I did) or DM you (assuming that option might be available once you have a connection to someone) - went through whatever options are available, and can't see anything along those lines (ie "friend invitations" to accept or direct message some other user).
Automatically assigned DYN Case: 01159869
Let me know what else might be needed... or email me directly (OP) - that always works...