5 Replies Latest reply on Jan 6, 2020 12:59 PM by Joerg.Sobottka

    OEM 13c installing error

    4117089

      Hi All,

       

      observed below error while installing OEM. Could you please advice on this

       

      emctl log:-

       

      2019-11-26 13:34:56,205 [main] DEBUG oms.CompressionUtil logp.251 - Zipping File: C:\APP\ORACLE\gc_inst\user_projects\domains\GCDomain\startManagedWebLogic_readme.txt

      2019-11-26 13:34:56,205 [main] DEBUG oms.CompressionUtil logp.251 - Zipping File: C:\APP\ORACLE\gc_inst\user_projects\domains\GCDomain\startWebLogic.cmd

      2019-11-26 13:34:56,205 [main] DEBUG oms.CompressionUtil logp.251 - Zipping File: C:\APP\ORACLE\gc_inst\user_projects\domains\GCDomain\startWebLogic.sh

      2019-11-26 13:34:56,517 [main] DEBUG oms.ExportConfigOMSCmds logp.251 - Admin Server backup completed successfully

      2019-11-26 13:34:56,517 [main] DEBUG oms.ExportConfigOMSCmds logp.251 - Export readme file is C:\APP\ORACLE\gc_inst\em\EMGC_OMS1\sysman\backup\plugins.list

      2019-11-26 13:34:56,533 [main] DEBUG deploymentservice.EMPluginDeploymentUtil logp.251 - Version obtained from configmanager 13.3.0.0.0

      2019-11-26 13:34:56,533 [main] DEBUG deploymentservice.EMPluginDeploymentUtil logp.251 - Unique OMS key obtained/generated = GCDomain#EMGC_OMS1#13.3.0.0.0

      2019-11-26 13:34:56,533 [main] DEBUG deploymentservice.EMPluginDeploymentUtil logp.251 - Returning OMS GUID: 5905619290532E7B266CD4764BB1AD37

      2019-11-26 13:34:56,533 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1158 - Fetching plugins for OMS 5905619290532E7B266CD4764BB1AD37

      2019-11-26 13:34:56,549 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1177 - Obtained plugin for this oms: oracle.sysman.cfw:13.3.1.0.0

      2019-11-26 13:34:56,549 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1177 - Obtained plugin for this oms: oracle.sysman.emas:13.3.1.0.0

      2019-11-26 13:34:56,549 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1177 - Obtained plugin for this oms: oracle.sysman.si:13.3.1.0.0

      2019-11-26 13:34:56,549 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1177 - Obtained plugin for this oms: oracle.sysman.db:13.3.1.0.0

      2019-11-26 13:34:56,549 [main] DEBUG inventory.EMPluginInventoryManager getAllPluginsDeployed.1177 - Obtained plugin for this oms: oracle.sysman.xa:13.3.1.0.0

      2019-11-26 13:34:56,549 [main] DEBUG oms.ExportConfigOMSCmds logp.251 - Backup is being written to file: C:\APP\ORACLE\gc_inst\em\EMGC_OMS1\sysman\backup\export.properties

      2019-11-26 13:34:56,549 [main] ERROR oms.ExportConfigOMSCmds logp.251 - ExportConfig failed...

      2019-11-26 13:34:56,549 [main] ERROR oms.ExportConfigOMSCmds logp.251 - ExportConfig Error: null

      oracle.sysman.emctl.oms.OMSStateException

      at oracle.sysman.emctl.oms.ExportConfigOMSCmds.processExportConfigOMS(ExportConfigOMSCmds.java:469)

      at oracle.sysman.emctl.oms.ExportConfigOMSCmds.main(ExportConfigOMSCmds.java:251)

       

       

       

      Cfmlogger_

       

      INFO: oracle.sysman.top.oms:Executing command: cmd /c set NEED_EXIT_CODE=1&&C:\APP\ORACLE\omsmdlwr\bin\emctl.bat exportconfig oms -dir  C:\APP\ORACLE\gc_inst\em\EMGC_OMS1\sysman\backup

      INFO: oracle.sysman.top.oms:Oracle Enterprise Manager Cloud Control 13c Release 3 

      INFO: oracle.sysman.top.oms:Copyright (c) 1996, 2018 Oracle Corporation.  All rights reserved.

      INFO: oracle.sysman.top.oms:                                                            Enter Enterprise Manager Root (SYSMAN) Password :                                                                       Enter Enterprise Manager Root (SYSMAN) Password :                                                             ExportConfig started...

      INFO: oracle.sysman.top.oms:Backup directory is C:\APP\ORACLE\gc_inst\em\EMGC_OMS1\sysman\backup

      INFO: oracle.sysman.top.oms:Machine is Admin Server host. Performing Admin Server backup...

      INFO: oracle.sysman.top.oms:Error: null

      INFO: oracle.sysman.top.oms:Operation Failed...Please check C:/APP/ORACLE/gc_inst/em/EMGC_OMS1\sysman\log\emctl.log for details

      INFO: oracle.sysman.top.oms:ExportConfig failed.

      SEVERE: oracle.sysman.top.oms:Export config of OMS failed.

      INFO: oracle.sysman.top.oms:httpUploadPort: 4889

      INFO: oracle.sysman.top.oms:httpsUploadPort: 1159

      INFO: oracle.sysman.top.oms:JVMD status : true

      INFO: oracle.sysman.top.oms:The plug-in Start Oracle Management Service has failed its perform method

      INFO: Cfm.save() was called

      INFO: Cfm.save(): 5 aggregate instances saved

      INFO: done waiting for Action from 13:34:14.153

        • 1. Re: OEM 13c installing error
          Venkata Thiruveedhi-Oracle

          Hi,

           

          13.3 EM Version is supported on 5 versions of Windows,

           

          2016,2012 R2,2012,2008 R2,2008

           

          Please confirm if the supported Windows version is used for Installation. Generally we see this error if an Installation is attempted on an un-supported OS Version.

           

          Best Regards,
          Venkat

          • 2. Re: OEM 13c installing error
            4117089

            @Venkata

             

            Hi,

             

            Thanks for your response.Yes issue is still persists

             

            we are using windows server 2016

            • 3. Re: OEM 13c installing error
              Joerg.Sobottka

              Do you run any of the Oracle Services with a virtual account or a domain account?

              • 4. Re: OEM 13c installing error
                4117089

                Hi Joerg.Sobottka

                 

                I have created Oracle account as a Local Administrator. I used this account for OEM installation.

                • 5. Re: OEM 13c installing error
                  Joerg.Sobottka

                  Do you have given all the rights needed?

                   

                  From the documentation:

                  If your Operating System is Microsoft Windows, then ensure that the following are complied with:

                  1. The OMS user account has permissions and rights to act as part of the operating system, adjust memory quota for a process, replace process level token, and log on as a batch job. To verify whether the OMS user account has these rights, launch the Local Security Policy. From the Start menu, click Settings and then select Control Panel. From the Control Panel window, select Administrative Tools, and from the Administrative Tools window, select Local Security Policy. In the Local Security Policy window, from the tree structure, expand Local Policies, and then expand User Rights Assignment.
                  2. The OMS user account has Read and Execute permission to run the batch job. This is a restriction from Microsoft. For more information on this restriction and to understand how to grant these permissions, access the following URL to Microsoft Web site:http://support.microsoft.com/kb/867466/en-us