We currently have 3-locations setup in Netsuite in which we store and ship inventory. We are wanting to stock certain items in only one of our 3-locations and have Netsuite inform our Customer Service team, when entering a sales order, that a specific item is available and must ship from that specific location.
We currently have customer service individuals in all 3-locations and they take orders for all 3-loations.
Is this functionality or something like it available in Netsuite?
4126244 for me, this looks like customization, not unless you invest with change management for your team. On the former, you would need the following on top of my head:
A custom script on your PO or IR that will prevent your customer service from receiving items on a different location besides that one you want certain items to be stocked or default the location (and prevent users from changing it)
Same logic with #1 but deployed on Sales Orders
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