1 Reply Latest reply on Jan 24, 2020 2:25 PM by Michael.R.Taylor-Oracle

    Unable to renew the service

    ghizhola
    ghizhola Jan 23, 2020 11:26 PM

      I am getting the following error even if I use my card or Paypal as well.

       

      Order has been processed

      We are eager to have your business!

      Order has “Failed” but you may repeat the checkout process if you believe there could've been error in your payment details.

       

      I have tried both my card and Paypal option but both failed. Please renew my service urgently.

       

      Best regards,

       

      Imran Saeed

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      • Categories: Dyn Remote Access API
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        • 1. Re: Unable to renew the service
          Michael.R.Taylor-Oracle
          Michael.R.Taylor-Oracle Jan 24, 2020 2:25 PM (in response to ghizhola)

          Hi ghizhola,

           

          This is a user to user support forum for help in troubleshooting, setting up your services and answering questions. Please submit a ticket to userhelp@dyn.com via the email your account is associated with and our support teams will be able to assist. You can share your ticket number here and I can follow up with support on your behalf. I have added you as a friend, please accept and DM me your ticket number.

           

          Mike

          Oracle + Dyn