Hi ghizhola,

This is a user to user support forum for help in troubleshooting, setting up your services and answering questions. Please submit a ticket to userhelp@dyn.com via the email your account is associated with and our support teams will be able to assist. You can share your ticket number here and I can follow up with support on your behalf. I have added you as a friend, please accept and DM me your ticket number.

Mike

Oracle + Dyn

I'm having the same issue, too.  Please note if you go to the Support page, the "userhelp@dyn.com" support e-mail address is not on the page.  You should add it.   The only message is "Pay us if you want support", which is particularly frustrating if you're having a payment problem.

After creating a ticket, the e-mail back from Support suggested turning off VPN.  That worked.