Watchlist Service Error: Failed to route message to realtime system: No listener available to process the request (Code: 206,342) (Code: 233,530)

Running version 1.3  on Windows 2012 Server

Watch List Screening UI comes up however after entering data for search I get the following:

"Watchlist Service Error: Failed to route message to realtime system: No listener available to process the request (Code: 206,342) (Code: 233,530)"

This is a new install and has never worked.

Any help would be appreciated