0 Replies Latest reply on Feb 13, 2020 3:51 PM by 4189357

    Saved Search|Highlighting/Email Notification based on Age (In Minutes)


      Hi All,


         Coming over from the old NetSuite Usergroup which has been great to me for years! I have a quick question and figured I would try the new group to see if anyone has any ideas. Either I'm missing something, or this just isn't possible. I currently have a custom date/time field that captures the current date/time as soon as the status equals "In Progress". I would like to create a saved search that will highlight and/or send an email notification as soon as this time-stamp is older than 10 minutes. Now I know how to highlight/send email notifications, but I'm not seeing the possibility to due this based on age in minutes. Am I missing something? Also, if you guys might know of a better way to do this, I'm wide open to suggestions. Thanks in advance for any assistance, have a great day!