0 Replies Latest reply on Mar 5, 2020 2:21 PM by BrettG

    Unsubscribe links that work with Oracle Eloqua Sales Tools for Microsoft Outlook

    BrettG

      We want to send users to our preferences (Unsubscribe) page, but are having trouble configuring the unsubscribe link for the email templates being used in conjunction with Oracle Eloqua Sales Tools for Microsoft Outlook. Currently, users are being taken to our unsubscribe page, but we're not able to identify them. Normally their email address is displayed when they reach the unsubscribe page, but it's blank and form submissions into Eloqua are blank too with no idea who submitted the unsubscribe request. 

       

      Also the ampersands in the URL are being converted to &. Here's what we have for the unsubscribe link. Thanks for any help.

       

      ?emailname=~~eloqua..type--emailfield..syntax--elqWAEmailName..innerText--elqWAEmailName..encodeFor--url~~&elqTrackId=d59d9615232b40b3bc9418d978b4d693