8 Replies Latest reply on Apr 14, 2020 9:16 PM by 2841199

    Unable to open some forms

    2841199

      When we try to launch some forms. we get the error below:

      FRM-92101: There was a failure in the forms server during startup. This could happen due to invalid configuration.
      please look into the web-server log file for detail

      we have re-link/compile all teh forms from adadmin and bounce all the application Tier, but it does not help anything.

      This happened to some forms. but some users have issues while others do not have the issues for the same forms which is odd.

       

      any idea would be appreciated it thanks

        • 1. Re: Unable to open some forms
          yoonas
          but some users have issues while others do not have the issues for the same forms which is odd.

          The issue is happening for user or PC's

           

          Did you try same set of users who are able to run forms without issues on the affected user's pcs?

           

          please look into the web-server log file for detail

          Had look at log files ?

           

          Regards,

          • 2. Re: Unable to open some forms
            2841199

            Thanks, where is the location for web-server log file ? and what is the name of this log file?

            This is not PC issues. thanks

            • 3. Re: Unable to open some forms
              yoonas

              As you haven't given any info about the version i am assuming R12.1

              Oracle Application Server Diagnostic Tools and Log Files in Applications Release 12 (Doc ID 454178.1)

              • 4. Re: Unable to open some forms
                2841199

                Thanks, it is R1228

                • 5. Re: Unable to open some forms
                  2841199

                  We check almost all the logs, but did not see any errors in any of the logs somehow, thanks

                  • 6. Re: Unable to open some forms
                    yoonas
                    This happened to some forms. but some users have issues while others do not have the issues for the same forms which is odd

                    same forms are  having errors or intermittent?

                    If you start a new session and start form with issue directly , you have same error?

                     

                    Oracle Applications E-Business Suite 12.2 Fusion Middleware Log Files: Locate,View, and Control (Doc ID 1366187.1)

                    12.2 E-Business Suite - Collecting Fusion Middleware Log Files (Doc ID 1362900.1)

                     

                     

                     

                    Oracle Applications E-Business Suite 12.2 Fusion Middleware Log Files: Locate,View, and Control (Doc ID 1366187.1)

                    12.2 E-Business Suite - Collecting Fusion Middleware Log Files (Doc ID 1362900.1)

                    SRDC - Data Collection for Oracle E-Business Suite Forms (Doc ID 2182961.1)

                    Master Note for Forms: 9.x and 10.x: Troubleshooting FRM-92050, FRM-921xx (Doc ID 189867.1)

                    Master Note for Forms FRM-92050, FRM-92100, FRM-92101, FRM-92102 Reference Guide (Doc ID 444690.1)

                     

                    Sharing log files can help others to have look

                    • 7. Re: Unable to open some forms
                      lmu

                           What browser are the people that can't open the forms using? Did they clear their cache, both java and IE and reboot?

                       

                      I've seen this error when more than one Session is open, make sure they reboot and have no other EBS sessions open.

                       

                       

                      Did you try from a computer of someone having the issue  and you were able to open the same form they cannot open? 

                       

                      Do any of these scenarios work on a computer that the form doesn't open for someone?

                      1. The login on the computer was theirs, the EBS login was yours?

                      2. The login on the same computer is yours and your ebs login?

                      3. The login on the computer is yours and their EBS Login?

                       

                      What about the same if it does open for someone?

                      • 8. Re: Unable to open some forms
                        2841199

                        we rebooted PCs besides clear cache. open new windows /sessions etc for the people have issue. But it does not fix the issue. this is not the issue on the client side. the same forms some people have no issue, but other have.

                        which web logs dir files it refers to? thanks