We are installing EDQ 18.104.22.168, we installed EDQ in EDQ server and Siebel connector in Siebel Server also we completed Configuration of Siebel server (front end) to use EDQ as DQ tool as per oracle guide. We are getting below error on creation of a Job template “Batch contact match” as per the EDQ Siebel Integration Guide. Kindly let me know the possible reasons for this error .
“GenericLog GenericError 1 000000f85e9d302c:0 2020-04-21 11:11:12 ( (0) err=2818155 sys=6619254) SBL-OMS-00107: Object manager error: ( Data Quality vendor-specific error: An error occurred when calling function 'sdq_init_connector ()' in connector '': "(-3) VM not found." Detailed error message: VM shared library could not be loaded(SBL-APS-00118) (0x650076))”
The error is not to do with EDQ itself. It implies that the Siebel Connector is unable to launch Java. Check the pre-requisites listed in the Siebel Integration Guide - specifically that you have a valid Oracle JDK version installed on the Siebel server and referenced by dnd.parms.