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Unable to boot to BIOS (fault.memory.intel.dimm.none)

aniljMay 3 2020 — edited May 10 2020

Trying to bring up an old x2270 Sun branded box.

I tried to do a BIOS/ILOM update, but I think that somehow corrupted the firmware.

I've tried going into the Preboot to flash but didn't help either. Tried to go back to old ILOM pkg, still no luck.

I don't see anything come up on the screen (BIOS) when I power up the system. All I see is this showing up as faulty in fault manager. Any suggestions? Thanks!

faultmgmtsp> fmadm faulty

------------------- ------------------------------------ -------------- --------

Time                UUID                                 msgid          Severity

------------------- ------------------------------------ -------------- --------

2000-01-01/05:52:36 4b0574ba-b61a-e6e1-a717-9a40588f8219 SPX86-8001-ME  Critical

Fault class : fault.memory.intel.dimm.none

FRU         : /SYS/MB

Description : Memory DIMMs are not populated.

Response    : BIOS forwards error telemetry to the SP for diagnosis and

              logging in ILOM event log.

Impact      : The entire memory subsystem is unusable and there is no video

              output.

Action      : The administrator should review the ILOM event log for

              additional information pertaining to this diagnosis.  Please

              refer to the Details section of the Knowledge Article for

              additional information.

Comments

Nik

Hi.

What  message/ log notice you about coorupted FW/ ILOM ?

At this momemnt system detect: Description : Memory DIMMs are not populated.

Check:   How many DIMMS realy installed at server ?  What type ?  What slots populated ?

Try replace DIMMs.  Also may be MB is bad.

Regards,

   Nik

3077498

I've been using system for years now, the problem started when I tried to upgrade to latest firmware (BIOS/ILOM). Unfortunately, I did the firmware upgrade remotely, and I think system did not come back up so I tried to power cycle it remotely. It never came back up.

I haven't touched the DIMMs. I can try to pull them out and then put them back in again.

How can I rule out the BIOS problem (can I recover that somehow?)

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Added on May 3 2020
#servers, #servers-general-discussion
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